Accommodation Assistant

Tailor Your Resume for this Job

We are currently seeking an experienced Accommodation Assistant to join the team in Springhill Court Hotel. The ideal candidate will have a passion for detail and ideally with over one years experience in accommodation to work in the hotel with 132 bedrooms.

If you are passionate about exceptional customer service and have previous experience in a busy hotel then we would love to hear from you.
Key Areas

• Servicing guest rooms and public areas to the highest cleanliness standards
• Replenishing guest supplies and amenities in line with hotel procedures
• Handling linen, refuse, and guest laundry following hygiene and safety protocols
• Reporting maintenance issues, lost property, and DND rooms accurately
• Supporting a positive guest experience through polite and attentive service
• Ensuring compliance with fire, health, and safety policies during ever

Key Deliverables
Room & Public Area Servicing

• Clean and service guest rooms to the required standard
• Maintain cleanliness of hallways, public restrooms, stairways, and other common areas
• Replace guest amenities and restock stationery, towels, and linens as needed
• Clean carpets, hard floors, furnishings, and surfaces using appropriate techniques
• Remove rubbish and dirty linen using trolleys and designated disposal points

Operational Accuracy & Support

• Report any maintenance or damage issues promptly to the Accommodation Manager
• Communicate room status (e.g. DND, no service, vacant) clearly and consistently
• Ensure trolleys are cleaned and stocked at the end of each shift
• Collect and return food trays, keeping corridors clear and safe

Health & Safety & Procedures

• Follow all hotel policies, including fire safety, manual handling, and hygiene standards
• Know emergency evacuation procedures and participate in drills and training
• Keep staff areas clean, organised, and hazard-free
• Record and hand over lost property items according to hotel policy

Preferred Experience

• Previous one years experience in hotels
• Positive, can-do attitude with attention to detail
• Strong communication skills
• Self-motivated, reliable, and team-oriented
• Flexibility to work early and late shifts, including weekends

Job Types: Full-time, Part-time, Permanent

Benefits:

• Company events
• Company pension
• On-site gym
• On-site parking
• Hot meals on duty

Work Location: In person

Job Type: Full-time

Pay: €28,697.00-€30,000.00 per year

Benefits:

• Gym membership

Work Location: In person