Accommodation Assistant

Job description

We are currently recruiting for an Accommodation Assistant who will work within our Accommodation Department. As an Accommodation Assistant, you will be part of a large diverse team operating at a fast-paced centre of excellence. You will have the opportunity to develop your skills under the guidance of the Accommodation Manager and the Accommodation Supervisors. This is a great opportunity to grow & develop a career.

About The Role

Job Role:

• To greet and acknowledge all guests and colleagues in the hotel
• You will be required to maintain our high standards of cleanliness and hygiene in our bedrooms, bathrooms and public areas
• You are required to work as part of a team in a very busy working environment
• Ensuring that you provide each guest with the highest levels of housekeeping service in accordance with our 5 star expectations
• To provide a full service to vacated bedrooms and replenish stayover bedrooms in accordance with the hotel standards
• To understand all standards of performance and delivery within the accommodation department

  Requirements:

• Our work schedule is flexible in terms of hours and days; however, we typically require availability during midweek and weekends. This can be further discussed during the interview.
• Able to organise situations in a busy work environment
• Enjoy challenging tasks, and able to act in a positive manner
• Be consistent in providing a high quality service
• Act as a team player at all times
• Ability to multi task in a fast paced environment
• Communication and interpersonal skills

Castle Leslie Estate believes that embracing equality and diversity in the workplace benefits not just Castle Leslie Estate, but also individual employees, divisions, and our customers. All our employees bring their own background, work style, distinct capabilities, experience, and characteristics to their work. We recognise that our talented and diverse workforce reflects the diversity of our customers and markets, and we want to utilise the widest range of skills, knowledge and experience in our business while complying with legislation.

Benefits:

• Company events
• Employee discount
• Food allowance
• On-site parking
• Wellness program

Required Criteria

Skills Needed

About The Company

Castle Leslie Estate has been officially recognised as one of the Best Workplaces in Ireland™ and a Great Place to Work® for the last three years. It boils down to trust. Great Place to Work helps organisations quantify their culture and produce better business results by creating a high-trust work experience for all employees. Their unparalleled benchmark data is used to recognise Great Place to Work-Certified™ companies and the Best Workplaces™. Everything they do is driven by the mission to build a better world by helping every organization become a Great Place to Work. In addition, we were voted by the public as Ireland’s Favourite Place to Stay 2023 and 2022.

One of Castle Leslie Estate’s finest assets is its employees, and we are always looking for very friendly, highly skilled and professional staff to join our existing team. A flexible attitude, excellent inter-personal and customer service skills are key requirements. We provide a competitive salary, an excellent working environment and unique benefits for the right candidates.

Company Culture

Nestled on 1,000 acres of undulating Irish countryside, dotted with ancient woodlands and glittering lakes, Castle Leslie Estate is one of the last great Irish estates still in the hands of its founding family. The Leslie Family arrived in Ireland in the 16th Century and bought the Estate at that time. Today, this Irish estate is led by the current custodian, Sammy Leslie. Her overwhelming desire is to protect the Estate for future generations.

Company Benefits

Employee development programs, Employee discounts, Gym membership or wellness programs, A diversity program, Free parking, Cycle to work, Referral bonus, Event tickets, Preferential room rates, Family and friends rates, Discount on meals purchased , Discount on spa treatments or products, Long service recognition, Free meals during shifts, Employee Assistance Scheme, Wellbeing Scheme, Work With Charities, Social Opportunities, Employee of the Month, Employee Recognition Scheme, Annual performance review, Culture of recognition, On the job learning, Progression opportunities, Bereavement leave, Long service awards, Staff celebration events

Salary

€13.60 per hour