Accommodation Assistant

Join our fabulous team at The Plaza Hotel as Accommodation Assistant .

The Accommodation Assistant is an important position working closely with the Accommodation Manager & Accommodation Supervisors.

About The Plaza Hotel

Welcome to The Plaza Hotel Dublin with 122 well-appointed ensuite bedrooms, state of the art conference facilities & excellent cuisine.

Over the last 2 years, the entire interior of the 4-star hotel has been extensively refurbished, now comprising of exciting new eateries. The hotel now offers 122 spacious, comfortable and ensuite bedrooms along with a number of large suites. Two large and naturally lit event spaces, together with 4 meeting suites allow for conferences and events of all sizes, ranging from 5-200 people.

PRIMARY OBJECTIVE OF POSITION

You will be responsible for the cleaning, service and maintaining of guest bedrooms and public areas of the hotel to an approved standard, helping to create a pleasant and memorable stay for all guests.

TASKS, DUTIES AND RESPONSIBILITIES:

To arrive on duty and identify areas as stipulated by Accommodation Management to be serviced or cleaned.

To follow established company standards as per the standard operating procedures.

To clean and maintain all public areas.

To operate these vehicles safely and according to instructions.

To clean and care for departmental equipment and storage areas.

To clean corridors including glass (fire doors) doors.

To conduct deep clean service as per standard operating procedures and frequency.

To report any maintenance defects or otherwise which would affect the quality of the guest experience and/or, safety of the building.

To provide in-room amenities such as water, gifts, fruit etc, as per standards and protocols.

To ensure that all guests privacy and comfort requests are responded to immediately.

To ensure the removal and safe and appropriate disposal of wet waste, glass and recyclables.

To attend weekly meetings or briefings as required by Accommodation Management.

Anticipate guests’ needs, respond promptly and acknowledge all guests.

To communicate effectively with all other team members.

To adhere to all systems and procedures in place.

Due to the cyclical nature of the hospitality industry, employees will be required to work varying schedules to reflect the business needs of the hotel which can include day, evening and/or weekend shifts.

To participate in training programmes as required.

Requirements:

The ideal candidate will possess at least 1 years’ experience as an Accommodation Assistant in a 4* hotel setting

Good attention to detail

Positive and flexible approach to work (weekend work will be required)

Proof of eligibility to work in Ireland

About The Role

Perks and Benefits of working at The Plaza Hotel

• Competitive rate of pay
• PRSA pension scheme
• Career progression opportunities across the Windward group
• Employee Assistance Programme
• Digital Wellness Programme
• Complimentary, high quality meals on duty
• Discounted room & dining rates in Windward properties for you as well as friends and family
• Employee awards & staff recognition scheme including employee of the Quarter, team recognition days and random treat days

About Windward Management

The Plaza Hotel is managed by Windward Management.

Windward Management is a team of highly experienced hotel operators and investors with a hotel portfolio of approx. 2,000 keys* in Ireland and Continental Europe. Founded in 2007, Windward is a leading hospitality management company, managing and operating hotels on behalf of their owners

Join Us Today as Accommodation Assistant !

Required Criteria

Skills Needed

About The Company

Since its inception in 2007, Windward Management Limited has built a reputation for excellence in hotel management. With headquarters in Dublin, the company provides tailored solutions for hotel owners, including operations, marketing, and financial management. Windward's team is driven by a passion for delivering exceptional guest experiences while ensuring each property achieves its full potential. Recognized for its dedication to innovation and operational success, the company is equally committed to investing in its people. Professionals joining Windward Management will become part of a supportive and dynamic environment, with abundant opportunities to grow and excel within a thriving sector.

Company Culture

At Windward Management, people are at the heart of success. The company nurtures a culture rooted in respect, collaboration, and a shared commitment to excellence. Employees are empowered to innovate and contribute to meaningful outcomes while enjoying a strong focus on work-life balance. Windward fosters professional growth through tailored development opportunities, ensuring each team member can achieve their career aspirations. This positive, inclusive workplace values individual contributions, encourages open communication, and celebrates success collectively. For hospitality professionals seeking a rewarding career in an environment where their efforts truly matter, Windward Management offers an exceptional opportunity to thrive.

Company Benefits

Windward Management Limited understands the value of its people and offers a benefits package designed to support and reward its employees. Competitive salaries are complemented by a supportive work environment that prioritizes work-life balance and career development. Team members benefit from opportunities to learn, grow, and advance in their careers, with access to mentoring and professional training programs. The company places a strong emphasis on employee well-being, fostering a culture of mutual respect and collaboration. For candidates looking for a career that combines growth, fulfillment, and an opportunity to make an impact, Windward Management provides an ideal platform.

Salary

Not disclosed