Administration Officer - Community Education

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Introduction:
Description:
A rewarding career opportunity to work with a wide range of people from different cultural and ethnic backgrounds.
A Full-time role offered as a 6-month fixed term position
Available for an immediate start

Comm Unity Plus Services Ltd (operating as commUnity+) is a multidisciplinary community organisation that has provided services across Melbourne’s greater north and west regions for more than 40 years. We engage with communities rich in cultural diversity and are committed to empowering those who need help the most by unlocking pathways to learning connection, work and justice.

We enable positive change and growth for people through a range of prevention and early intervention programs including Community Education, Family Services, Legal Services (commUnity+ Legal ), Neighbourhood House and community engagement and development activities.

We partner with government agencies and community, corporate and philanthropic organisations to enhance our service delivery and increase access to our services for our community.

About the position

The Administration Officer is part of the Education Administration Team who are responsible for customer service, office coordination, client data management and compliance for the Education Program. This position is responsible for ensuring the administration requirements associated in our Education Programs deliver quality services and meet all areas of administration compliance. This position will also ensure all data is entered accurately as per the funding requirement.

Key Selection Criteria

Relevant qualifications or experience in office administration
Demonstrated relevant experience in office administration, data entry, information technology, applying procedures, using systems, and providing good customer service.
Demonstrated understanding of relevant compliance, guidelines, and standards, including the Australian Quality Training Framework and Guidelines for VET Providers.
Exceptional written and verbal communication skills with the ability to build relationships with diverse communities, and stakeholders and foster team collaboration.
Highly developed computer literacy skills including proficiency with MS Word, Outlook, Publisher, Power-Point, Microsoft Teams, Access & Excel to create own correspondence and documents, and knowledge of client management software systems.
Proven ability to independently manage time, plan and prioritise, to meet agreed deadlines in a complex environment with competing demands.
Demonstrated understanding of relevant compliance, guidelines, and standards, including the Australian Quality Training Framework and Guidelines for VET Providers.
Demonstrated experience in office administration, particularly data processing.
High level of professionalism, commitment, and interest in working with individuals from diverse and disadvantaged communities.

Previous experience working for a Registered Training Organisation (RTO) within the Skills First, SEE, ACFE, or AMEP programs is highly regarded, and experience working with the aXcelerate Student Management System is considered an advantage.

A current Driver’s License and the ability to travel between offices and outreach locations is essential for this role. Additionally, a Working with Children Check and National Police Check with ongoing validity are mandatory for this role.

commUnity+ is a child safe organisation that is committed to ensuring the wellbeing of children and young people and protecting them from harm. Applicants must hold a valid Working with Children Check and Police check or the ability to obtain the same.

What we offer:
Salary packaging benefit up to $18550

40% off your membership at Brimbank Aquatic and Wellness Centre (BAWC)
Opportunity to further develop your skills
Supportive and Inclusive team
Free parking at our main sites

Applications will be reviewed and considered as they are received. As such, we highly recommend that you submit your application as soon as possible.

To apply online, simply click on the Apply button!

Alternatively, you can forward your application via email to: Jobs@comm-unityplus.org.au using the subject line: Administration Officer – Community Education

To be considered for this role, please submit:
A cover letter that directly addresses the Key Selection Criteria, and
A current resume outlining your relevant experience.

A copy of the Position Description can be found here. Administration Officer - Community Education

Alternatively, please copy the link below to your web browser: https://communityplus.elmotalent.com.au/uploads/communityplus/files/2025_04_17%20PD%20Administration%20Officer-%20AMEP.pdf

Applications close 26 February 2026

For further information or a confidential discussion, please contact Shweta Nadkarni at snadkarni@comm-unityplus.org.au or call on 1800 266 675

community+ is an equal opportunity employer and welcomes diversity in the workplace. Aboriginal and Torres Strait Islander people are encouraged to apply.