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Administrator

Posted on Aug. 2, 2025

  • Dublin, Ireland
  • 0 - 0 USD (yearly)
  • Part Time

Administrator

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This post offers an excellent opportunity for an ambitious candidate to join the team at Turning Point™ Institute

Turning Point™ Institute is Ireland’s leading education and training centre for Integrative Counselling and Psychotherapy.

As our administrator, you’ll play a key role in ensuring the smooth operation of administrative processes across the business. This is a varied role that will suit someone who enjoys managing multiple tasks, supporting internal teams, and maintaining efficient office systems.

Duties include:

Administration

  • Handling all phone call and email enquiries
  • Overseeing all administrative processes related to TPI activities, ensuring that they run smoothly and efficiently.
  • Providing administrative support to the CEO, staff, students and the Board of Directors.
  • Ensuring all IT systems including online applications, sales and bookings are maintained and that issues that may arise are resolved efficiently.
  • Updating website content, on a regular basis.
  • Organising and coordinating all TPI-related events such as interviews, research evenings, online meetings/webinars etc.
  • Training new staff members in administrative and operational processes, as required.
  • Liaising with accounts, tracking student/course fees, book sales and facilities-related income and expenditure.
  • Completing office-related training courses, as required in cybersecurity, website management, GDPR etc.

Data Management

  • Collecting, managing and storing all student data relating to applications, interviews, enrolment, registration, course work, evaluations and communications
  • Managing and maintaining student, staff and company databases ensuring information is accurate, up-to-date, easily accessible and GDPR compliant.
  • Preparing data analysis reports to support effective company planning and decision making.
  • Maintaining up-to-date staff records, including holiday and sick leave.

Facilities and Resources Management

  • Managing the TPI rooms rental facility including user contracts, the online bookings systema and payments.
  • Managing the TPI book shop, both on-site and on-line.
  • Acting as the point of contact for service providers to ensure TPI premises are safe, clean and well-maintained, meeting fire regulations and health safety legislation guidelines.
  • Tracking income and expenditure, ensuring optimal service and value for money is achieved.

Essential Experience and Skills

  • Experience: Previous experience in administrative roles, ideally in an educational setting.
  • Excellent ICT Skills: Proficiency in using Microsoft 365, Office (Excel, Word, PowerPoint, Outlook) with the ability to host online meetings/webinars, to create online surveys and forms and to adapt to new technologies.
  • Attention to Detail: Accuracy and meticulousness in relation to data entry, management and storage.
  • Communication Skills: The ability to communicate in a professional, friendly way with stakeholders, colleagues and the general public.
  • Mindset: A proactive, problem-solving, flexible mindset.

Desirable Experience and Skills

  • Data Protection: Familiarity with GDPR and data protection best practice.
  • Change Management: Experience in transitioning to paperless operation

Job Type: Part-time

Pay: €27,000.00 per year

Expected hours: 30 per week

Benefits:

  • Flexitime
  • On-site parking

Schedule:

  • Monday to Friday

Work Location: In person


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