Assistant Venue Manager

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Introduction:
DON'T settle for just another hospo job.

Here’s the opportunity to make an impact.

What's in it for you?

• Competitive salary and tips — Work in a top restaurant Group with a rewarding pay package.
• Incredible staff discounts - If you've ever dreamed of experiencing 5-star dining at fast food prices, joining our team is the perfect way to make that happen! The San Telmo Group is comprised of 5 incredible restaurants, spanning a variety of cuisines. As part of our team, you and your family will enjoy exclusive staff discounts, allowing you to dine and drink at all five restaurants with unbeatable prices.
• Work-life balance — You're a person and we know you have a life outside of work. It's time to join a workplace that respects your time and wellbeing!
• Career growth — We believe in promoting from within and investing in your development, with opportunities for future leadership roles within the Group. Our Head Chef of San Telmo, an Owner/Director, commenced with the team as a Kitchen Hand. This is just one of many examples of internal growth!
• Collaborative team culture — Join a supportive, fun, and enthusiastic team where your ideas and contributions are valued.

Surely this can’t be for real? Read on..

Description:
The San Telmo Group is one of Melbourne's premier hospitality Groups, best known for fire-driven cooking and bold, produce-led menus. It began in 2011 with San Telmo, an Argentine parrilla in the CBD, and has since grown into a family of distinctive venues - each with its own identity but all are “united by fire.” Across the group, the common thread is cooking over charcoal and open flame, with each venue expressing its own cultural roots - Argentinian (San Telmo), Spanish-leaning Argentinian (Asado), Italian-influenced Argentinian (Palermo), Peruvian (Pastuso), and Japanese (Robata) — while focusing on quality Australian ingredients and memorable, high-energy dining rooms.

As our teams expand, we're seeking Assistant Manager candidates for multiple opportunities within the Group. In the Assistant Manager role, your day-to-day will involve leading the FOH team in one of our restaurants, through the following responsibilities:

Lead & Inspire – Step into a leadership role, make key decisions on shift, resolve challenges, and set the standard for service excellence.
Grow Your Team – Recruit, train and develop FOH staff, run appraisals, and support career growth while managing performance fairly.
Keep Standards High – Ensure the restaurant looks its best, uphold safety and compliance, and take charge in emergencies.
Drive Sales & Experience – Coach your team on upselling, analyse sales trends, and create memorable experiences for guests and VIPs.
Manage the Numbers – Build smart rosters, track labour costs, oversee stock, and protect the business from waste or loss.
Shape the Floor – Optimise reservations and covers, personalise guest experiences, and step in to support bookings when needed.
Work as One – Partner with management, chefs, bar and reservations staff, while sharing insights with Directors and supporting supplier relationships.
Build Culture – Recognise great work, communicate change clearly, lift morale, and create a workplace where people want to stay and grow.

Skills and Experiences:
The ideal candidate will have:
Core requirements: Fluent English (verbal/written); valid ongoing Australian work rights (Citizen or PR candidates only); full time availability for 38-42 hours per week incl evenings & 1/2 days on the weekend; high standard of presentation.

Education & experience: Completed Year 12 (or equivalent), plus 2–3 years as a FOH Supervisor or Assistant Manager in a premium, high-volume restaurant.

Technical capability: POS/reservations systems (Bepoz & SevenRooms ideally); financial control (wages, cost of goods, stocktake variance); stock control; OHS/RSA/food safety compliance; rostering; management reporting; developing FOH line staff & Supervisors.

Soft skills: Strong leadership and accountability; excellent communication; conflict resolution and clear decisions under pressure; highly organised and adaptable; culturally inclusive; collaborative across departments; proactive continuous improvement.

Cuisine & operations exposure (desired): Experience relevant to venue cuisine (Argentinian for Asado, Peruvian for Pastuso, Japanese for Robata etc), and across both floor and bar operations.

Mindset (desired): Genuine interest in food, wine and dining; self-motivated; proven ability to work with diverse teams and guests.

Ready to make your mark? If you’re passionate, driven, and ready for the next step in your career, we want to hear from you. Apply now!

The San Telmo Group is an equal opportunity employer and all applications are welcome.