Business Development Professional

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Business Development Representative
The Healing Center of Massachusetts – Stoughton, MA
Full-Time | Hybrid

Are you passionate about making a meaningful difference in the lives of individuals struggling with substance use? Are you a people-first professional with a talent for building strong partnerships and driving business growth? The Healing Center of Massachusetts is seeking a driven, compassionate, and strategic Business Development Representative to join our mission-focused team.

About Us

The Healing Center of Massachusetts is a leading substance abuse treatment facility dedicated to helping individuals reclaim their lives. We provide quality care through evidence-based practices, compassion, and community. As we continue to grow, we are looking for an experienced professional to help us strengthen our network and increase our impact.

Position Overview

As a Business Development Representative, you will be responsible for managing and expanding our B2B referral network, overseeing the admissions pipeline, and supporting a seamless experience for clients entering and exiting care. This role is key to our continued growth and will work closely with clinical, outreach, and administrative teams.

Key Responsibilities

• Identify, establish, and cultivate referral partnerships with treatment centers, hospitals, clinicians, and community organizations.
• Drive new admissions through strategic outreach and relationship-building.
• Oversee the intake and admissions process to ensure a smooth, compassionate experience for clients and families.
• Maintain accurate documentation of all inbound and outbound referrals.
• Manage and optimize our CRM and call tracking systems to ensure data accuracy and workflow efficiency.
• Serve as a liaison between external partners, the admissions team, and clinical staff.
• Represent The Healing Center at networking events, conferences, and professional gatherings.

Qualifications

• Minimum 2 years of experience in business development, referral relations, or client services required—specifically in behavioral health, or substance use treatment.
• Deep commitment to helping individuals on the path to recovery.
• Strong interpersonal skills and the ability to communicate with empathy, clarity, and professionalism.
• Proficiency with CRM software and call tracking systems (e.g., Salesforce, Dazos, KipuCRM, or similar).
• Highly organized, detail-oriented, and self-motivated.
• Ability to work both independently and collaboratively across departments.
• Reliable transportation for off-site meetings and networking (if applicable).

Why Join Us?

• Be part of a compassionate and mission-driven team changing lives daily.
• Opportunity to grow with a respected and expanding treatment provider.
• Supportive, inclusive, and team-oriented workplace culture.
• Competitive compensation up to $150,000 based on experience and performance.

Ready to Make a Difference?
If you're passionate about recovery, driven by purpose, and ready to help expand access to high-quality care, we want to hear from you. Join us in building a stronger community and brighter futures—apply today.

The Healing Center of Massachusetts is proud to be an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration without regard to race, religion, gender, sexual orientation, gender identity, age, national origin, or disability status.

Job Type: Full-time

Pay: Up to $150,000.00 per year

Benefits:

• 401(k)
• Health insurance
• Paid time off

Experience:

• Behavioral Health Business Development: 2 years (Required)

Work Location: Hybrid remote in Stoughton, MA 02072