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Business Support Officer

Posted on Feb. 17, 2026

Newcastle, Australia
0 - 0 USD (yearly)

Full Time

Business Support Officer job opportunity

Introduction:
Are you organised, proactive, and passionate about helping people into employment?

Join our dynamic team as a Business Support Officer, where your attention to detail and support will directly impact the delivery of employment services through our organisation.

Description:
About the role

As a Business Support Officer, you will play a critical behind-the-scenes role in providing high quality administrative and customer service support to Bamara staff.

You will support our Job Mentors through scheduling, reporting and a range of administrative functions, and office-based duties.

The role involves providing regular reporting on data and liaising with both internal and external stakeholders. This position is heavily administrative and call-center oriented, so strong time-management skills and demonstrated administrative experience are essential.

This is a full-time role based in Newcastle.

Skills and Experiences:
About you

Knowledge of the ESS system - Desirable
Mentoring or case management experience in an Employment Services - Desirable
Excellent interpersonal skills and exceptional phone manner with the ability to yarn with our participants
First Nations Cultural sensitivity
Strong organisational and multitasking ability
Proficiency in Microsoft office suite
Strong attention to detail
Ability to work independently and as part of a team
Ability to work under pressure and handle customer complaints
Must have WWCC and pass a police check.