Business Support Officer

Tailor Your Resume for this Job

Fostering First Ireland (FFI) is seeking a motivated, highly skilled Business Support Officer to join our Business Support team, currently based in Dublin 8.

Following probation, the role will be based on-site at our office up to three days per week, with home-based work on the remaining days.

We welcome applicants who are committed to trauma‑informed practice and who value connection, empowerment, and inclusivity. We also encourage applications from people with lived experience and from diverse backgrounds, recognising that these perspectives strengthen our work and align with our values of Safety, Trust, Empathy, Connection, Empowerment, Participation, and Inclusivity.

Why Join Us?

At FFI, we believe in creating safe, empowering environments for children, carers, and staff. As part of the international Key Assets Group, we offer a supportive, trauma-informed, values-led approach rooted in Safety, Trust, Empathy, Connection, Empowerment, Participation, and Inclusivity.

What You’ll Do

1. The Business Support Officer (Placements) offers high-quality administrative and digital support to the Placement and Marketing Teams, helping to coordinate and document foster placements.

2. The role helps support timely matching of children and young people with suitable foster carers through accurate record-keeping, reporting, and liaison with external stakeholders.

3. Contributes to digital marketing activity, data management, and organisational compliance.

What We’re Looking For

• Level 7 or higher third-level qualification in administration, business, or a related field.
• A minimum of 3 years’ experience working in a busy administrative or business support role, managing competing priorities and deadlines.
• Demonstrated experience preparing and scheduling social media posts; experience using Kirby and Canva would be an advantage.
• Strong IT competence, including confident use of Microsoft Office (Word, PowerPoint, and Excel) and digital trackers/records.
• Experience using database systems on a daily basis.

What We Offer

• Competitive salary of c. 33k, aligned with public sector pay scales to ensure fairness and consistency.
• Generous annual leave (25 days, rising to 30 days), supporting work–life balance and wellbeing.
• Comprehensive paid leave supports, including a structured sick pay scheme and paid family leave, recognising that life happens and support matters.
• Private Pension Scheme from day one of employment, helping you build long‑term financial security.
• Private health insurance, after one year of continuous service — offering you peace of mind if you should ever need it.
• Death in service insurance, providing financial protection for your family.
• Ongoing learning & development within a supportive and trauma-informed workplace — regular one-to-one meetings with your line manager, a comprehensive induction plan, and an open-door management culture that encourages collaboration, growth, and continuous professional support.

Interested?

For an informal chat, contact:

• Dean Shannon, Placement and Marketing Manager – 086 061 3942
• Nora Ni Thuama, Principal Social Worker – 087 786 8493

To apply, please complete our application form and send it with your CV to jobs@ffi.ie

Closing date: 29th April 2026

Interviews: 6th May 2026, in person, in Grantham House, Grantham Street, Dublin 8. This will include a skills test.

Shortlisting will apply

If you require any adjustments during the recruitment process, we warmly invite you to let us know. We are committed to creating a safe and inclusive experience for all applicants. if you need the Job Description or application material in an alternative formal, please let us know and we will be happy to provide it.

Pay: From €33,000.00 per year

Benefits:

• Additional leave
• Bike to work scheme
• Company events
• Company pension
• Private medical insurance
• Sick pay

Application question(s):

• Are you aware that if shortlisted, interview will take place in person on the 6th of May in Dublin 8?

Education:

• Advanced/Higher Certificate (required)

Experience:

• busy administrative: 3 years (preferred)

Work authorisation:

• Ireland (required)

Work Location: Hybrid remote in Dublin, County Dublin