Call Centre Agent

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CUSTOMER SERVICE AGENT REQUIRED: DUNDALK CO LOUTH

• Experience in customer service/similar role preferred, however comprehensive training will be provided
• Full time, 37.5 hours per week (Mon-Fri)

Job Description

We are currently seeking a Call Centre Agent for our team in Dundalk. As a member of our customer service team, you’ll handle inbound calls addressing service, account, and payment enquiries while also proactively engaging in outbound calls to assist with queries, customer retentions and sales opportunities. Alongside these responsibilities you’ll perform administrative tasks as needed.

We’re looking for individuals who are not only friendly and adept at customer interaction, but also passionate about retaining customers and driving sales.

Benefits/extras;

• Commission incentives
• Clear(internal) progression path
• Generous pension scheme
• Educational Reimbursement
• Employee discount
• Life insurance
• Bike to work scheme
• Free on-site parking

INDMP

Job Types: Full-time, Permanent

Pay: From €14.15 per hour

Experience:

• Customer service: 1 year (preferred)

Work Location: In person