Clinical Compliance Manager

***Sign on bonus***
This position is open to candidates throughout North Carolina.

Required Minimum Training: License in a Mental Health Field Required: The Clinical Compliance Manager must be licensed, in the State of North Carolina, as a Social Worker (LCSW) (LCSW-A) , Licensed Clinical Mental Health Counselor (LCMHC) (LCMHC-A) or Licensed Clinical Addictions Specialist (LCAS) and worked in the field with adults who experience severe mental illness for at least 2 years, has administrative experience in a health care setting and is knowledgeable of Assertive Community Treatment Teams. This employee should have strong clinical skills and experience in supervision and administration.
Why apply at Strategic Interventions, LLC?
Competitive Payrates!
A supportive, positive, and inclusive company culture
Meaningful Work: Become part of a company that makes a positive impact on
and offers meaningful and fulfilling work.
Learning and Development Opportunities: Access to training programs, mentorship,
and continuous learning opportunities to enhance employees skills and knowledge.
Benefits: We offer a comprehensive benefits package for full-time employees:
401(k)
Paid time off
Paid Holidays
Major medical, dental & vision insurance
Life Insurance
Short term & long-term insurance
Employee Assistance Program
Strategic Interventions, LLC is a leading behavioral health provider in North Carolina serving adults with severe and persistent mental illness. Strategic Interventions currently provides services in eight offices from Asheville to Roanoke Rapids. To learn more about us, visit our website at https://www.strategicshc.com/
Position summary: As a member of the Senior Management team, the Clinical Compliance Manager is responsible for assessing and monitoring Assertive Community Treatment Team (ACTT) programs functions and processes to ensure each ACT Team meets standards established by the ACTT Service definition and the Tool for Measurement of ACT (TMACT). The purpose of this position is to evaluate, provide support, education, and training to each ACT Team throughout SI. The Clinical Compliance Manager will be administratively supervised by the Executive Director.
Description of Responsibilities and Duties: The primary purpose of this position is to serve as the Clinical Compliance Manager for all SI. The person will be responsible for ensuring all ACT Teams follow evidence-based practices, Medicaid and Clinical coverage policies, TMACT requirements, and Managed Care Organizations (MCOs) monthly reporting requirements. ACT Team service delivery will be monitored by the individual in this position. Frequent communication with Managed Care Organizations (MCOs), ACT Team Leads, the Psychiatrist for each Team, the Director of Operations, SI Compliance Director and the Executive Director is necessary to ensure the consistent therapeutic delivery of the clients needs. Assisting with TMACT review preparations is also an essential responsibility in this position. Anytime there is a Team Lead vacancy this person will fill in as much as needed to ensure services continue to the individuals served.
Visual Attention, Mental Concentration and Manipulation Skills: This employee must possess visual acuity to prepare and analyze data, compose service record documentation, observe consumers, and drive vehicles. Good manipulative and dexterity skills are necessary to administer First Aid and CPR if needed. Mental concentration is needed in assessment, therapeutic interventions, and documentation in the clients medical record.
Dynamics of Work: The work in this position is primarily mental/cognitive but also requires assertiveness, clarity of purpose, knowledge of the clinicians role in the life of the client. This employee must have respect for the client and the law, especially where confidentiality is concerned. This employee must possess knowledge and skills that allow him/her to make sound judgments. The frequency of change is irregular. This employee could have responsibility for the implementation of changes. There is involvement from this employee in sensitive and complicated situations.
Knowledge, Skills, and Abilities: This employee must have knowledge regarding principles of Assertive Community Treatment and the laws, regulations, and policies that govern this service. The Clinical Compliance Manager must possess a thorough knowledge of adult psychopathology and community resources. This employee must have considerable knowledge of a wide range of behavioral and psychosocial problems and their treatments. This employee must have the ability to establish and maintain effective working relationships with staff on various ACT Teams and with recipients of ACTT services. This employee must have the ability to express ideas clearly and concisely and to plan and execute work effectively. This employee must have a knowledge of task analysis and goal writing. This person must have the ability to communicate in both oral and written form. This person must have the ability to document progress. This employee must have the ability to work cooperatively, creatively, and productively as a member of a service delivery team. Teamwork is an essential job function and is evaluated for both conduct and performance issues. This employee must be able to communicate with other staff in a clear, honest, and open manner. This employee must be able to establish appropriate professional boundaries and relationships, with staff and clients consistent with professional practice and professional ethics. This person must have the ability to coordinate tasks with other staff and effectively resolve conflicts with other staff.
Accuracy Required in Work: The accuracy of this employees decisions affects the safety and personal well-being of each client served. Making proper recommendations to Team Leads and staff requires an understanding of ACTT, TMACT the population served, MCO expectations, organizational liability, and responsibilities.
Consequence of Error: Errors in paperwork could result in lost revenues or liability for the agency. Errors in work with clients could result in the clients quality of life being adversely affected.
Instruction Provided to the Employee: The state provides detailed written regulations for operations, confidentiality, documentation, client rights, and other aspects of Assertive Community Treatment Team (ACTT) services.
Physical Effort: This person in this position requires the ability to physically perform the life functions of standing, reaching, walking, talking, lifting, hearing, and use of repetitive movement. Physical activity is varied (i.e., climbing, stooping, crouching, and lifting). This employee could be required to exert up to forty (40) pounds of force on occasion and twenty (20) pounds of force occasionally. The employee will constantly manipulate objects. Physical effort involves written documentation of services, driving, the ability to express oneself, exchanging ideas, and the ability to hear and interpret information.
Work Schedule: This position has a Full-Time work schedule. A flexible schedule is required and dependent on the needs of the Clinical Management process and the Act Teams operated by SI. Regular, predictable attendance and extensive travel are required to perform the duties of this position.
Travel Requirements: Valid Drivers License and insurance required. Fill in when there is a Team Lead in all SI ACT Teams that requires support. Extensive travel to all SI ACT Teams throughout NC.

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