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Community Coordinator
Posted on June 24, 2025
- Brooklyn, United States of America
- 60889.0 - 94521.0 USD (yearly)
- Full Time
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- NYC HOUSING AUTHORITY
Posted On: 06/24/2025
- Full-Time
Location
BROOKLYN
- No Exam Required
Department
Leased Hsg-BK Client Services
Salary Range:
$60,889.00 – $94,521.00
Job Description
THIS POSTITION IS LOCATED AT 250 BROADWAY. 12TH FLOOR NY, NY
The Brooklyn Client Services team within the Leased Housing Department is seeking a Community Coordinator. Under general direction, with latitude for independent initiative, the Community Coordinator will assist with various unit projects and initiatives. This position plays a key role in offering administrative support across several areas, particularly in procedure development, workflow optimization, case management, and report creation. Key responsibilities include, but are not limited to, the following:
Additional Information:
1. For NYCHA employees: employees applying for transfer, promotional, title or level change opportunities must have served a period of one year at current location and in current title and level (if applicable).
2. NYCHA residents are encouraged to apply.
NYCHA provides benefits that include a choice of medical coverage plans, deferred compensation plans and a defined pension benefit plan as a member of the New York City Employees
Please read this posting carefully to make certain you meet the qualification requirements before applying to this position.
COMMUNITY COORDINATOR - 56058
The Brooklyn Client Services team within the Leased Housing Department is seeking a Community Coordinator. Under general direction, with latitude for independent initiative, the Community Coordinator will assist with various unit projects and initiatives. This position plays a key role in offering administrative support across several areas, particularly in procedure development, workflow optimization, case management, and report creation. Key responsibilities include, but are not limited to, the following:
- Track projects to ensure they meet deadlines and quality standards.
- Develop training programs and materials for employee development
- Monitor and assess the implementation of new strategies.
- Propose and assist in executing workflow optimization to enhance productivity.
- Assist in creating SOPs to ensure operational consistency.
- Analyze operational trends, recommend improvements, and report findings Collect maintenance data and performance metrics from the Data Warehouse.
- Query Siebel for case-related information.
- Ensure timely follow-up and resolution of outstanding cases.
- Maintain accurate records and update stakeholders on case progress.
- Generate production tracking reports.
- Prepare routine and ad hoc reports for applications and rentals.
- Handle inquiries related to Brooklyn Client Services Units.
- Track system issues and monitor status of fixes and enhancements.
- Perform additional duties as assigned.
Additional Information:
1. For NYCHA employees: employees applying for transfer, promotional, title or level change opportunities must have served a period of one year at current location and in current title and level (if applicable).
2. NYCHA residents are encouraged to apply.
NYCHA provides benefits that include a choice of medical coverage plans, deferred compensation plans and a defined pension benefit plan as a member of the New York City Employees
Please read this posting carefully to make certain you meet the qualification requirements before applying to this position.
COMMUNITY COORDINATOR - 56058
Minimum Qualifications
1. A baccalaureate degree from an accredited college and two years of experience in community work or community centered activities in an area related to the duties described above; or
2. High school graduation or equivalent and six years of experience in community work or community centered activities in an area related to the duties as described above; or
3. Education and/or experience which is equivalent to "1" or "2" above. However, all candidates must have at least one year of experience as described in "1" above.
Preferred Skills
- Excellent communication and customer service skills. - Experience with managing projects and working with a diverse array of stakeholders. - Strong analytical skills. - Ability to work independently. - Understanding of the Siebel System. - Advanced knowledge of Microsoft Office Suite.
Public Service Loan Forgiveness
As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, please visit the U.S. Department of Education’s website at https://studentaid.gov/pslf/.
Residency Requirement
NYCHA has no residency requirements.
Additional Information
The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.
Shortlist
Job ID
713705
Title code
56058
Civil service title
COMMUNITY COORDINATOR
Title classification
Non-Competitive-5
Business title
Community Coordinator
Posted until
07/13/2025
- Experience Level:Experienced (Non-Manager)
Job level
00
Number of positions
1
Work location
LHD-APPLICATION
- Category:Administration & Human Resources
Community Coordinator
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