Credit & Accounts Payable Manager

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Introduction:
Why work for Neumann Steel?
You would be working for one of the most reputable family owned and operated companies first established on the Gold Coast over 50 years ago. We specialise in steel reinforcing and plastic accessory products in the QLD and NSW markets. Our highly integrated supply chain is supported by our experienced staff and a wealth of industry knowledge.

With a people-first mindset, Neumann Steel is dedicated to supporting the local community and fostering long-lasting relationships while delivering quality commercial and residential projects in the spirit of openness and honesty. We strive to build a rewarding, inclusive, and inspiring culture, with innovation at the forefront of mind.

Description:
Quick overview of the role
We are currently seeking an experienced Credit and Accounts Payable Manager to join the team in a full-time capacity. This position is responsible for overseeing both the credit control and accounts payable functions, ensuring optimal cash flow management, credit risk mitigation, and strong working relationships across internal and external stakeholders. The role is key to managing building industry customers with variable payment behaviours, insurance-backed credit limits, and a diverse supplier base. This position is based at Capalaba, with flexibility to potentially work from our Currumbin site.

What will you be doing?

Develop and implement credit control policies aligned with industry risks and insurer guidelines.
Assess and manage customer credit risk through trade insurance platforms.
Regularly review and report on customer credit exposures, debtor aging, and payment behaviour.
Maintain proactive communication with Sales, Scheduling, Dispatch and Estimating teams to align customer credit status with operations.
Lead collections process for overdue accounts, including escalations, negotiated arrangements, and legal action where required.
Maintain insurer relationship, including limit submissions, monthly reporting, declarations, and claims.
Monitor media and public data for early warning signs of financial distress in customers.
Lead collections process for overdue accounts, including escalations, negotiated arrangements, and legal action where required.
Oversee the end-to-end accounts payable process including invoice matching, approval workflows, and supplier reconciliations.
Ensure timely payment to suppliers while optimising cash flow and taking advantage of early payment terms where applicable.
Resolve invoice disputes and liaise with Procurement, Operations, and Suppliers to support uninterrupted supply.
Ensure AP compliance with internal controls and audit requirements.
Lead and support a small team, ensuring training, development and performance management are prioritised.
Develop a team culture that values accuracy, accountability, and continuous improvement.
Provide regular performance reporting to the CFO.
Stakeholder Management.

Skills and Experiences:
What are we looking for in the successful candidate?

Essential

• Minimum 5 years in a Credit Management or AP leadership role.
• Strong understanding of trade credit insurance and building/construction sector credit risks.
• Proven ability to lead collections and AP processes with a focus on accuracy and relationship management.
• High level of numeracy, attention to detail, and systems proficiency (ERP experience essential).
• Strong communication, negotiation, and interpersonal skills.

Desirable

• Previous experience in steel, manufacturing or construction industry.
• Familiarity with PRONTO or similar ERP systems.
• Formal qualification in Accounting, Business, or related discipline.

What’s in it for you

• Free parking onsite
• Ongoing training and career opportunities internally & externally
• Free lunch on Friday’s!
• Mental health and wellbeing support, wellness discounts for mind, body, work, and life, including an Employee Assistance Program

Our culture is driven by our values. We value high performance, collaboration, innovation, integrity and respect. Working for us means being part of a great team of people and we believe our people are our biggest asset. If you think you would be able to complement our awesome team, then we’d like to hear from you.