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Customer Care Support
Posted on Aug. 2, 2025
- South End Circle, India
- 0 - 0 USD (yearly)
- Full Time
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Job Title: Customer Support Executive (Tamil & South Indian Languages)
Location: Remote
Job Type: Full-Time
Salary: ₹18,000 – ₹25,000 per month (Based on experience)
Company: HCA (Health & Wellness Brand)
About Us:
HCA is a fast-growing health and wellness platform committed to helping people live healthier, happier lives through personalized coaching, fitness programs, and nutrition support.
Role Overview:
We are looking for a friendly and empathetic Customer Support Executive who can fluently communicate in Tamil and any other South Indian language (Telugu, Kannada, or Malayalam). This is a remote job where you will assist our customers with their queries and provide a smooth post-sales experience.
Key Responsibilities:
- Handle customer inquiries via call, WhatsApp, and email.
- Communicate fluently in Tamil and at least one more South Indian language.
- Provide accurate information about services, packages, and schedules.
- Coordinate with internal teams to resolve issues efficiently.
- Maintain proper documentation of customer interactions.
- Build strong rapport and ensure customer satisfaction.
Requirements:
- Fluent in Tamil and at least one more South Indian language.
- Basic knowledge of Hindi or English for internal coordination.
- Prior customer support experience is a plus.
- Strong communication and listening skills.
- Comfortable using WhatsApp, Excel, and CRM tools.
- Must have a laptop and stable internet connection (remote setup).
Job Type: Full-time
Pay: ₹20,000.00 - ₹25,000.00 per month
Benefits:
- Work from home
Language:
- Tamil,Kannad,Telugu (Required)
- English (Required)
Work Location: Remote
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