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Customer Care Support

Posted on Aug. 2, 2025

South End Circle, India
0 - 0 USD (yearly)

Full Time

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Job Title: Customer Support Executive (Tamil & South Indian Languages)
Location: Remote
Job Type: Full-Time
Salary: ₹18,000 – ₹25,000 per month (Based on experience)
Company: HCA (Health & Wellness Brand)

About Us:
HCA is a fast-growing health and wellness platform committed to helping people live healthier, happier lives through personalized coaching, fitness programs, and nutrition support.

Role Overview:
We are looking for a friendly and empathetic Customer Support Executive who can fluently communicate in Tamil and any other South Indian language (Telugu, Kannada, or Malayalam). This is a remote job where you will assist our customers with their queries and provide a smooth post-sales experience.

Key Responsibilities:

Handle customer inquiries via call, WhatsApp, and email.
Communicate fluently in Tamil and at least one more South Indian language.
Provide accurate information about services, packages, and schedules.
Coordinate with internal teams to resolve issues efficiently.
Maintain proper documentation of customer interactions.
Build strong rapport and ensure customer satisfaction.

Requirements:

Fluent in Tamil and at least one more South Indian language.
Basic knowledge of Hindi or English for internal coordination.
Prior customer support experience is a plus.
Strong communication and listening skills.
Comfortable using WhatsApp, Excel, and CRM tools.
Must have a laptop and stable internet connection (remote setup).

Job Type: Full-time

Pay: ₹20,000.00 - ₹25,000.00 per month

Benefits:

Work from home

Language:

Tamil,Kannad,Telugu (Required)
English (Required)

Work Location: Remote

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