Customer Service Assistant

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Greetings from Tech Mahindra Bhubaneshwar!

This is Direct Walk-In Interview Drive @ Tech Mahindra Bhubaneshwar

Interview Date: - 8th,9th,11th,12th 13th and 14th August

Interview Time: -
11: 00 AM to 2 PM.

Job Title: Customer Service Representative

Company: Tech Mahindra

Location: Maitree Vihar, Bhubaneswar, Odisha-751023

Number of Openings: 220

Age Criteria – 18 year to 35 year can apply

Fresher and Experienced: Both are welcome to apply

Salary Range: 1,99,000 2,40,000 per annum (13,400 to 17,000 Rs based on English communication)

Contact - 7749914789

Job Description:

Tech Mahindra is seeking Customer Service Representatives to join our dynamic team in Bhubaneswar. The ideal candidate should have a strong background in customer support, excellent communication skills, and fluency in English. This role involves handling customer queries, providing solutions, and ensuring a high level of customer satisfaction.

Salary for Hindi & Englishprocess: - 1,99,000 LPA (13,400 Rs per month)

Salary for English Process - 1,99,000 LPA to 2,40,000 LPA (13,400 Rs month to 17,000 Rs per month)

Key Responsibilities:

- Typing speed required: 30 WPM with 90 % Accuracy

- Excellent Communication in Hindi and English is compulsory

- Handle inbound and outbound customer calls professionally.

- Resolve customer complaints, queries, and provide accurate information.

- Ensure timely follow-ups and escalation of critical issues when required.

Eligibility Criteria:

- Fluent in English (spoken and written) with strong communication skills.

- Ability to work in rotational shifts (including night shifts).

- Basic computer knowledge and familiarity with CRM tools is a plus.

- Strong problem-solving skills and a customer-centric approach.

Why Join Tech Mahindra?

- Competitive salary package (1.99LPA to 2.4LPA per annum).

- Cab facility available for night shifts (range: 10 to 20 km)

- 6 working days with 1 rotational week off

- Professional growth and career advancement opportunities.

- Employee-friendly work environment with learning & development programs.

- Health benefits

Regards

Tech Mahindra Bhubaneswar

Job Types: Full-time, Fresher, Contractual / Temporary
Contract length: 4 months

Pay: ₹13,400.00 - ₹17,200.00 per month

Benefits:

• Health insurance
• Life insurance
• Provident Fund

Language:

• English (Required)
• Hindi (Required)

Work Location: In person

Expected Start Date: 08/08/2025