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Customer Service Executive

Posted on Jan. 14, 2026

  • Dl, India
  • 0 - 0 USD (yearly)
  • Full Time

Customer Service Executive job opportunity

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About the Company: It is a B2B software product company that offers Mobile first software solution for Workplaces. The software solutions include:

· Workplace Hygiene monitoring and reporting solution

· Seat & Meeting room reservation solutions for Workplaces

· Visitor management solutions for Workplaces

· Smart Washroom solutions for WorkplacesCandidates with Hospitality Management background are prefered.

Reporting to: General Manager (Finance &Administration).

Required skills:

  • Bachelor's degree in business, marketing, or a related field
  • Proven experience ( 3-5 years) in customer relationship management, account management, or a related role for SaaS applications or technology company
  • Strong communication and interpersonal skills with an ability to connect with customer at multiple levels.
  • Excellent problem-solving and conflict resolution abilities.
  • Proficiency in CRM software and customer support tools.
  • A customer-centric mindset with a commitment to delivering exceptional service
  • Knowledge of SaaS business models would be an added advantage
  • Ability to work collaboratively in a cross-functional team environment.
  • Technical Ability & Aptitude to understand software products

Job Type: Full-time

Pay: From ₹25,000.00 per month

Work Location: In person


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