Find Your Next Job
Customer Support Executive (Cse)
Posted on Dec. 4, 2025
- Up, India
- 0 - 0 USD (yearly)
- Full Time
Tailor Your Resume for this Job
Requirements and Skills :
Strong working knowledge of the Microsoft Office Suite products
(MS Word and Excel etc.)
- Experience as a Customer Support Specialist or similar CS role
- Familiarity with school ERP domain
- Experience in using help desk software and remote support tools
- Excellent communication and problem-solving skills
- Multi-tasking abilities
- Patience while handling challenging situations
- Comfortable to visit various schools
Must have their Desktop or Laptop
Responsibilities
- Responding to customer queries in a timely and accurate way,
via phone, email, or chat
- Identify customer needs and help customers use specific features
- Analyze and report product malfunctions
(for example, by testing different scenarios or impersonating users)
- Monitor customer complaints and reach out to provide assistance
- Share feature requests and effective workarounds with team members
- Inform customers about new features and functionalities
- Follow up with customers to ensure their technical issues are resolved.
- Gather customer feedback and share it with our Product, Sales, and
Marketing teams.
- Assist in training Junior Customer Support Representatives.
Job Type: Full-time
Pay: ₹20,000.00 - ₹25,000.00 per month
Application Question(s):
- Do You have Laptop and Internet Connection
- Current Location?
- Current/Last CTC?
- Are you good in english communication?
Experience:
- Customer Support: 1 year (Preferred)
Willingness to travel:
- 50% (Required)
Work Location: Remote
Tailor Your Resume for this Job
Share with Friends!
Similar Jobs
BANDA BEING AMBITIOUS LLP
Front Office Assistant
Job Description – Customer Service Executive (CSE)Reports To: Fitness Center Manager / Operat…
Full Time | Mh, India
Apply 1 week, 4 days ago
the certitude
Customer Support Executive (Cse)
Key Responsibilities:Manage incoming calls and make outbound calls, email to resolve customer queri…
Full Time | Ka, India
Apply 2 weeks, 5 days ago
Aastha Manpower Solutions
Customer Support Executive (Cse)
We are hiring for Customer service and Tele Sales Executives. TELE SALES: LANGUAGES:KANNADA/ENGLISH…
Full Time | Ka, India
Apply 1 month ago
ANT KANN Global
Customer Support Executive (Cse)
Job Type: Full-TimeShift: Fixed Night Shift | Monday to FridayTiming: 6:30 PM – 4:30 AMWork M…
Full Time | Tn, India
Apply 2 months, 1 week ago
D Analytical Support
Customer Support Executive (Cse)
About the RoleWe are looking for dynamic and enthusiastic individuals to join our International Voi…
Full Time | Mh, India
Apply 3 months ago
Spiderfocus solutions
Customer Support Executive (Cse)
Job Title - Customer Support ExecutiveExperience - 6months to 2 yearsLocation - HSR Layout. Bangalo…
Full Time | Ka, India
Apply 3 months, 1 week ago
Human Resources Business Partner F/M/X
Company Description Accor Tech & Digital is the power engine of Accor technology, digital busin…
Full Time | Issy-les-moulineaux, France
Apply 3 months, 2 weeks ago
Customer Support Executive (Cse)
" Non-Sales Role Dedicated Customer Support in a World-Class Work Environment"Position su…
Full Time | Ka, India
Apply 3 months, 2 weeks ago