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Customer Support Executive (Cse)
Posted on Feb. 26, 2026
- Ka, India
- 0 - 0 USD (yearly)
- Full Time
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Key Responsibilities:
- Manage incoming calls and make outbound calls, email to resolve customer queries effectively.
- Identify and understand customer needs to ensure high satisfaction
- Build and maintain trust with customers through professional communication
- Provide accurate, complete, and timely information using appropriate tools and methods
- Handle customer complaints, offering effective solutions and timely follow-ups
- Maintain records of customer interactions and update customer accounts
- Follow standard communication procedures, guidelines, and company policies
- Go the extra mile to actively engage and retain customers
Key Requirements:
- Minimum 1 years of experience in customer support in a regulated industry (FinTech, BFSI, Loan, Credit Card Process etc.)
- Excellent communication in English aJob Title: Customer Support Executive (Customer Experience – Regulated Sector)
Familiarity with CRM tools like Freshdesk, Zendesk, Salesforce, or in-house systemsnd comprehension skills
Job Types: Full-time, Permanent
Pay: ₹200,000.00 - ₹600,000.00 per year
Work Location: In person
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