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Customer Support Executive (Cse)

Posted on Feb. 26, 2026

  • Ka, India
  • 0 - 0 USD (yearly)
  • Full Time

Customer Support Executive (Cse) job opportunity

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Key Responsibilities:

  • Manage incoming calls and make outbound calls, email to resolve customer queries effectively.
  • Identify and understand customer needs to ensure high satisfaction
  • Build and maintain trust with customers through professional communication
  • Provide accurate, complete, and timely information using appropriate tools and methods
  • Handle customer complaints, offering effective solutions and timely follow-ups
  • Maintain records of customer interactions and update customer accounts
  • Follow standard communication procedures, guidelines, and company policies
  • Go the extra mile to actively engage and retain customers

Key Requirements:

  • Minimum 1 years of experience in customer support in a regulated industry (FinTech, BFSI, Loan, Credit Card Process etc.)
  • Excellent communication in English aJob Title: Customer Support Executive (Customer Experience – Regulated Sector)

Familiarity with CRM tools like Freshdesk, Zendesk, Salesforce, or in-house systemsnd comprehension skills

Job Types: Full-time, Permanent

Pay: ₹200,000.00 - ₹600,000.00 per year

Work Location: In person


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