Desktop & Server Support Specialist

Job Description

Responsibilities

Administration and configuration for Windows Servers;
End-user account management;
End-user device hardening and lockdown;
Troubleshooting and problem resolution; and
End-user briefings & awareness service.
To minimally support the following types of EUCD and Windows Servers:

Windows Servers;
Microsoft SQL Servers;
Desktops;
Notebooks;
Mobile Devices (e.g. iPad, iPhone or equivalent);
Video Conferencing Devices;
IP Telephones;
Printers, including multi-function devices (i.e. printers, scanners and fax devices);
(Other peripherals (e.g. external hard drives, mouse, smart-card readers, monitors, docking stations).
EUCD AND WINDOWS SERVERS MANAGEMENT

Apply patches for Windows Servers and Microsoft SQL Servers according to the documentation provided by the Authority-appointed Suppliers where appropriate;
Install, un-install or re-install operating systems, standard desktop software and applications and drivers for EUCD;