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Family Support Worker

Posted on June 24, 2025

  • Full Time

Family Support Worker

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Key Responsibilities

  • Carrying out initial and comprehensive assessments for assigned cases
  • Reporting directly to the Project Manager
  • Initiating and Implementing care plans for the allocated case work and have this reviewed by the line manager on a regular basis
  • Providing reports to the project manager on the planning and progress of case work
  • Engaging with Migrant Family Support Service clients on regular basis under the specific plans
  • Delivering awareness training and providing information and advice to clients on parenting practices in Ireland and child protection procedures
  • Inputting full and accurate client interaction records including phone calls, case reports and correspondence
  • Implementing client care plans through engaging with clients in the drop-in clinics, outreach, phone call ect….
  • Liaising with the Child and Family Agency (Tusla) and other external services in order to progress the client care plans
  • Effectively run activities with the Migrant Family Support Service team as required by Project Manager and NCP management
  • Adhering to all NCP internal policies and procedures
  • Participating in staff training sessions that supports the vision and objectives of MFSS project
  • Communicating in a Multi lingual capacity between clients and the external teams involved
  • Work with the Project Manager and MFSS team in conducting regular client satisfaction reviews

Person Specification

  • Third level qualification in the field of Social Care, Community Work or equivalent
  • Minimum 3 years’ experience in Community and Family support settings
  • Multi-lingual with excellent English oral and written skills
  • Working knowledge of childcare legislation in Ireland
  • Proficient in case management
  • Proficiency in using the CRM Data Management System is desirable
  • Flexibility to work according to the service demands
  • Highly motivated to work effectively in a fast paced environment and support the implementation of the project vision and objectives

The ideal candidate will have

  • High-level interpersonal skills
  • Excellent communication skills and report writing
  • Excellent listening skills
  • Ability to manage own workload
  • Ability to work under pressure
  • Understands the aspects of cultural diversity, ethnic and social issues

New Communities Partnership operates a Garda Vetting Policy and the successful candidate will be required to complete a Garda Vetting form on the offer of this position

Job Type: Full-time

Pay: From €29,000.00 per year

Schedule:

  • Monday to Friday

Work Location: In person

Application deadline: 13/06/2025
Reference ID: Migrant Family Support Worker
Expected start date: 01/07/2025


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