Find Your Next Job
Field Service Technician
Posted on Feb. 3, 2025
- Auckland City, New Zealand
- No Salary information.
- Full Time

About JLG, an Oshkosh company
JLG began in 1969, when our founder, John L. Grove set out to resolve growing safety concerns in the construction industry. Since then we have been committed to understanding the challenges and delivering innovative solutions to the access market. We partner with customers to provide quality equipment, training opportunities and trusted support within the access industry. We are a global company, and our products—including mobile elevating work platforms, telehandlers, utility vehicles and accessories—can be found all over the world.
The Field Service Technician role is responsible for attending to customer premises to carry out servicing, inspections, breakdown support and repairs to access equipment including elevating work platforms, lighting towers and telehandlers.
The Field Service Technician is responsible for providing a superior level of customer service and liaise with internal and external stakeholders to ensure the customer needs are met within their given region.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
These duties are not meant to be all-inclusive and other duties may be assigned.
- Carry out inspections, servicing and repairs of equipment with a focus on elevating work platforms, telehandlers and lighting towers. May work with other types of equipment on occasion such as hydraulic hoses, small diesel engines, etc
- When attending to customer’s sites make every effort to repair machines on site limiting the need to transport the machines off site
- Be available to travel including overnight accommodation when requested
- Responsible for completing all appropriate paperwork and inspection forms required by JLG policy, ANZ Standards and customer and/or site requirements in a timely manner
- Responsible for notifying the Field Service Coordinator if repairs or services can’t be completed during visit and the reason why, where required providing information for the ability to provide the customer a quote
- Providing a superior level of customer service
- Liaising with technical support including the interpretation of manuals where required
- Conduct van audits and stock takes
- General administrative duties relevant to the role including entering accurate job notes
- Generating sales and service leads where possible and collaborating with the team
- Maintain personal retail labour utilization rates as per target
- Be able to contact or visit customer sites to generate additional service work as required and in consultation with the Field Service Coordinator.
- As a Field Service Technician, you are also required to carry out general duties from time to time as requested by management
MINIMUM QUALIFICATIONS:
- Previous experience in a similar role – experience with mechanical, hydraulic and electrical advantageous
- Ability to effectively communicate both written and verbal
- Ability to establish rapport with internal and external customers
- Drivers licence
- Proficient Language, Literacy and Numeracy including the ability to write job notes, read safety information, machine manuals and street signs and understand basic numeracy such as time, parts numbers and quantities
- Ability to travel 25%
Tailor Your Resume for this Job
Share with Friends!
Similar Jobs
Star Mobile Services
Field Service Technician
Star Mobile Services is hiring for a Field Service Technician :We are a mobility equipment service …
Part Time | Fort myers, United States of America
Apply 3 days, 3 hours ago
Te Runanga Group
Maintenance Technician / Dart River Adventures
Permanent / Full Time (40 hours per week) Based in Glenorchy, with free daily transport from Queens…
Full Time | Glenorchy, New Zealand
Apply 3 days, 23 hours ago
Chaffee County Government
Child Support Supervisor
Chaffee County Department of Human Services seeks a Child Support Supervisor. This position is resp…
Full Time | Salida, United States of America
Apply 4 days, 3 hours ago
Applied Materials
Technical Product Support (Tps) Engineer
Who We Are Applied Materials is the global leader in materials engineering solutions used to produc…
Full Time | Singapore, Singapore
Apply 4 days, 23 hours ago
Amigo Care ABA
Registered Behavior Technician
Now Hiring: Experienced Behavior Technician – ABA Therapy ProfessionalSubmit your official ap…
Part Time | Beltsville, United States of America
Apply 5 days, 3 hours ago
Screenmobile of Southwest Richmond
Screen Field Technician For Windows, Doors And Patios
Screenmobile is looking to grow and enhance our brand locally and is searching for the right team m…
Full Time | Chesterfield, United States of America
Apply 5 days, 3 hours ago
Ley Choon Constructions And Engineering Pte Ltd
Workshop Technician
About Us We are one of the largest one-stop Underground Utilities Infrastructure companies based in…
Full Time | Singapore, Singapore
Apply 6 days, 23 hours ago
Tyler's Heating & Cooling
Plumbing, Heating & Cooling Dispatcher Trainee
Exciting learning and growth opportunity exists for a Dispatcher Trainee. At Tyler’s, our mis…
Full Time | Mishawaka, United States of America
Apply 1 week ago