Fire Alarm And Emergency Lighting Field Service Engineer

Allied Fire Protection Ltd is a leading provider of Fire Protection equipment with a portfolio of public and private sector clients across Ireland. We specialise in the supply installation, maintenance and commissioning of fire alarm systems, and emergency lighting – delivered by our team of highly qualified and experienced engineers & installers.
A new and exciting opportunity is available in the Kerry area for a Field Service Engineer. The Engineer will be based mainly around the county of Kerry but travel further afield will be required from time to time. We are looking for a ‘Can Do’ motivated individual who is keen to join our progressive & growing company.
We offer a highly competitive rewards package including…

Competitive salary package
Company vehicle
Laptop
Phone
Training & Personal development

Person Spec…

At least 3 years proven experience in the Fire Alarm Industry and/or Electronic/Electrical Systems
Excellent interpersonal skills, positive ‘Can Do’ attitude
Electrical or electronic background
Field service experience desirable
English speaking
Proficient in MS Office and/or other software programmes
Familiarity with mobile tools & apps
Full Clean Driving Licence

Role…
Servicing and Commissioning Fire Alarm and Emergency Light protection equipment;

Servicing and Commissioning equipment according to manufacturer's specifications.
Testing system and analysing any failures.
Consult with Senior personnel to resolve unusual problems in system operation and maintenance.
Advise management regarding customer satisfaction, product performance, and suggestions for product & service improvements.

Key Responsibilities…

Provide excellent customer service and customer support during field visits or when On Call
Build positive relationships with customers and represent Allied Fire in a professional & trusted manner
Ensuring that company vehicle, uniform and paperwork display a high degree of professionalism
Manage all on site service, maintenance and test tasks as required to relevant standards
Diagnose errors or technical problems and determine solutions
Carry out preventative maintenance & make recommendations based on age of systems & equipment
Produce timely and detailed service reports
Cooperate with technical & field teams and share information across the company
Understand and anticipate customer requirements and make appropriate recommendations/briefings
Provide feedback to management regarding customer request, satisfaction, product performance, and suggestions for product improvements.
Follow all company’s Standard Operating Procedures and safe working practices
Advise and report on change requests for documented processes