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Fraud Officer
Posted on Feb. 25, 2026
- Ts, India
- 0 - 0 USD (yearly)
- Full Time
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HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions.
We are currently seeking an experienced professional to join our team in the role of Fraud officer
In this role you will:
Impact on the Business
- Participate in team meeting team activities and work towards sustaining team spirit.
- Ensure that the process requirements are met, adhered to, completed in accordance with established procedures and standards set.
- Work well independently complete assigned tasks in the established timeframe as per the process benchmarks
- Observation & feedback by the immediate line and management team
- To continuously provide high quality processing service to achieve maximum customer satisfaction within the specified Performance Level Agreements .
- Continually acquire and update knowledge on procedures related to relevant processes
- Identify opportunities for improving process efficiencies when relevant.
To be succeed in this role:
- Understand, adhere and execute the procedures imparted during the training phase. Continually update product knowledge and be adaptable to change.
- Diploma or degree in any discipline or relevant work experience of 0 - 2 years commencement with the position.
- Ability to speak and understand English fluently.Ability to write letters and create memos comprehensible to related departments.
- Good conversational skills to hold the attention of the customer on the telephone.Ability to grasp quickly.
- Ability to understand and interpret numeric data.Minimum, basic computer knowledge.Flexibility to work shifts.
- Ability to build rapport with people.
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