Front Desk Receptionist

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Receptionist – Community Management Company

Location: Tucson, AZ
Position Type: Full-Time / In-Office
Reports To: Office Manager / Community Association Manager

Position Summary

The Receptionist is the first point of contact for homeowners, vendors, and visitors. This position plays a key role in providing exceptional customer service, handling administrative tasks, and supporting the community management team to ensure smooth day-to-day office operations.

Key Responsibilities

• Greet and assist homeowners, board members, vendors, and guests in a professional and friendly manner.
• Answer, screen, and route phone calls and emails to the appropriate staff members.
• Respond to general homeowner inquiries and provide accurate information.
• Receive and process payments, architectural applications, and other community documents.
• Maintain organized electronic and paper filing systems.
• Prepare correspondence, notices, and community mailings as directed.
• Support the management team with administrative tasks such as data entry, scanning, and scheduling.
• Manage incoming and outgoing mail, deliveries, and office supplies.
• Maintain a clean and welcoming front desk and lobby area.
• Perform other duties and projects as assigned.

Qualifications

• Previous receptionist or administrative experience preferred.
• Excellent verbal and written communication skills.
• Friendly, professional, and customer-service oriented.
• Strong attention to detail and organizational skills.
• Proficient in Microsoft Office (Word, Excel, Outlook).
• Ability to handle multiple tasks in a busy office environment.
• Dependable, punctual, and able to work well in a team setting.

Compensation & Benefits

• Competitive hourly rate based on experience.
• Health and dental benefits (if applicable).
• Opportunities for growth within the company.

Job Type: Full-time

Pay: $16.00 - $18.00 per hour

Benefits:

• 401(k) matching
• Dental insurance
• Health insurance
• Vision insurance

Work Location: In person