Front Desk Receptionist

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Job Overview

Capital Women's Care provides total women's healthcare at the highest medical and ethical standards. This is a great opportunity to join one of the best OB/GYN practices in the area and a dynamic team. Capital Women's Care is a 150+ group of OB/GYNs located throughout Greater Washington, DC, Northern Virginia and Maryland. We are seeking a Front Desk Receptionist who strives to aid the practice in achieving quality patient care and takes primary responsibility for welcoming patients and performing various administrative duties. The receptionist gives a vital first impression of the practice to patients and outside parties who contact us.

Responsibilities

• Greets all patients, vendors, and employees professionally and courteously.
• Assisting patients by giving one-on-one guidance on how to use the Clear Wave Kiosk.
• Collect and record designated co-pays, co-insurance, deductibles, and account balances upon patient checkout, issuing appropriate receipts when receiving payments.
• Responsible for maintaining, verifying, and updating accurate patient information such as insurance information, patient demographics, and any other pertinent information in the company’s EHR system.
• Accountable for all incoming phone calls in a prompt and professional manner.
• Responsible for ensuring the accuracy and balancing of end-of-day patient payments.
• Responsible for patient management including patient appointments, referrals, medical records requests, appointment reminders, and patient file management.
• Maintain a clean, organized, and welcoming reception area.

Requirements

• 2 years of experience in a healthcare or clinical office setting, preferably in an OB/GYN setting.
• High School Diploma or GED required. Additional Healthcare Administration education/certification preferred.
• Strong knowledge of medical terminology.
• Strong communication skills to effectively educate patients about their health.
• Ability to work collaboratively within a multidisciplinary team environment.
• Bilingual skills are a plus but not required.

Medical Specialty Ob/Gyn

Schedule: 8-hour shift, Monday to Friday

Work Location: In person

Equal Opportunity Employment
CWC is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, disability status, gender, sexual orientation, ancestry, protected veteran status, national origin, genetic information or any other legally protected status. If you are selected for further consideration, you will be subject to a background investigation and drug screening. Flu vaccination is a required condition of employment. Reasonable accommodation may be made to enable individuals with disabilities to perform these essential functions. This job description has been approved by all levels of management.

Job Type: Full-time

Pay: $19.50 - $20.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Vision insurance

Work Location: In person