Front Desk Receptionist

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Overview
We are seeking a friendly and organized Front Desk Receptionist to join our team at a busy dental office. The ideal candidate will be the first point of contact for our patients, providing exceptional customer support and ensuring a smooth flow of operations. This role requires strong phone etiquette, administrative skills, and the ability to manage multiple tasks efficiently in a fast-paced environment.

Duties

• Greet patients and visitors warmly as they arrive at the office.
• Answer phone calls promptly, providing information and assistance as needed.
• Schedule appointments and manage the appointment calendar effectively.
• Perform data entry tasks accurately, maintaining patient records and files.
• Handle administrative duties such as filing, scanning, and managing correspondence.
• Operate office equipment and phone systems to facilitate communication.
• Assist with insurance verification and patient inquiries regarding their accounts.
• Maintain a clean and organized front desk area to create a welcoming environment.

Requirements

• Previous experience in a dental office or similar administrative role is preferred but not required.
• Strong phone etiquette with excellent verbal communication skills.
• Proficient in data entry with attention to detail.
• Familiarity with computerized office systems and standard office procedures.
• Ability to multitask and prioritize effectively in a busy setting.
• Excellent customer support skills with a friendly demeanor.
• High school diploma or equivalent; additional certification in office administration is a plus.

Join our dedicated team where you can make a positive impact on our patients' experiences while developing your professional skills in a supportive environment.

Job Type: Part-time

Pay: $18.50-$24.00 per hour

Expected hours: 20 per week

Benefits:

• Dental care
• Flexible schedule
• On-site parking
• Paid time off

Schedule:

• Day shift
• Weekends as needed

Ability to commute/relocate:

• Mississauga, ON: reliably commute or plan to relocate before starting work (preferred)

Application question(s):

• knowledge of dental terminologies

Language:

• Mandarin (preferred)

Work Location: In person