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Hotel Receptionist
Posted on July 17, 2025
- Milano, Italy
- No Salary information.
- Full Time
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We're mainly looking for people who can join our team in a short time, and willing to work on shifts (We're open 24/7).
Please send your CV in English.
Responsibilities:
- Facilitates check-ins and check-outs of guests
- Liaise with different teams concerning operations
- Provide premium guest service experiences for clients throughout their stay
- Liaise with the housekeeping team to provide an overall comfortable guest experience
- Cash handling and credit processing as required
- Resolve guest complaints or otherwise follow up with the manager.
- Reach out to guests to communicate room is ready
- Be familiar with hotel services and promotions and promote them.
- Attend to guests' queries, needs and other special requests
- Follow department policies, procedures and service standards, including all safety policies.
Qualifications:
- Fluency in Italian and English
- No prior experience required
- Excellent written and verbal communication, interpersonal and leadership skills.
- Highly organized, results-oriented with the ability to be flexible and work well under pressure.
- A degree or Diploma in Hospitality Management is an asset but not a must.
- Computer proficiency in a Windows environment (Word, Excel, PowerPoint).
- Background in housekeeping and hospitality is an asset
- Must be a team player and be able to multi-task
Contratto di lavoro: Tempo pieno
Disponibilità:
- Festivo
- Straordinari
- Turni
- Turno diurno
- Turno notturno
- Weekend
Domande di preselezione:
- Dobbiamo ricoprire questa posizione con urgenza.
Puoi iniziare subito?
Nel caso contrario, da quando?
Lingua:
- Inglese (Obbligatorio)
- Italiano (Obbligatorio)
Data di inizio prevista: 01/08/2025
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