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Celtic Ross Hotel

Hotel Receptionist

Posted on Aug. 27, 2025

Cork, Ireland
0 - 0 USD (yearly)

Full Time

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JOB DESCRIPTION

Job Title: Hotel Receptionist

Reports to: Front Office Manager

Scope and General Purpose Of Job: Responsible for the smooth running of reception ensuring that the high standards of customer service are constantly achieved.

Duties & Responsibilities

Greet and welcome guests; answer their questions or concerns.
Provide an outstanding guest experience.
Answer and forward incoming phone calls.
Ensure reception area is tidy and presentable.
Maintain guest records and book reservations.
Complete basic cashier responsibilities.
Contact necessary staff to solve problems when challenges arise to ensure guest comfort.
Provide basic and accurate information in-person and via phone/email.
Receive, sort and distribute daily mail/deliveries.
Maintain office security by following safety procedures and controlling access via the reception desk (monitor contractor sign in book).

Job Type: Full-time

Pay: From €13.95 per hour

Benefits:

Company events
Employee discount
Flexitime
Gym membership
On-site gym
On-site parking
Sick pay

Ability to commute/relocate:

Rosscarbery, CO. Cork: reliably commute or plan to relocate before starting work (required)

Work Location: In person

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