Find Your Next Job

Inside Account Manager

Posted on June 21, 2025

  • Full Time

Inside Account Manager

Apply to 500+ LinkedIn Jobs Automatically


Company Description


Midfield Valve and Supply is a leading national wholesale distributor of pipe, valves and fittings to the energy industry. We provide quality products that help support energy initiatives across Canada.

At Midfield Valve and Supply, we are committed to providing sustainable solutions to our customers and communities in which we live and serve. Our talented and passionate team members are the key to our success. We empower our team members to act like owners and make a difference within our business through striving for innovation and providing excellence in customer service.

We offer a fun, fast-paced and dynamic workplace. We work as a team, share core values, and support each other’s growth and development. As our teammate, you will have the opportunity to continually develop your skills through ongoing training, have the opportunity to be innovative and try new things, and work alongside passionate colleagues with diverse backgrounds and experiences. We are a team of enthusiastic individuals who are dedicated to meeting and exceeding the needs of the customers we serve.

Why Join Our Team?

Midfield Valve and Supply is one of Canada’s largest distributors of pipe, valves and fittings and measurement products for the energy industry. We have endless opportunities for you to grow and develop in your career and a culture that prides itself in supporting you every step of the way!

In addition, we will offer you:

  • Great mentors and on-the-job training
  • Growth potential with competitive salary, benefits, and profit sharing
  • A career with a solid, stable company with strong core values
  • Participation in our pension plan with employer contributions
  • Work-life balance and flex time

Job Description


As an Inside Account Manager, you will be responsible for interacting with customers primarily over the phone and by email. You will provide excellent customer service to generate and close sales and meet or exceed sales and gross profit targets to increase profit sharing while building long lasting loyal customer relationships.

Additional duties will include:

  • Process sales orders and turn quotations into orders through customer interactions, primarily over the phone
  • Maintain relationships with established key accounts and ensure that their requests are being met
  • Use interpersonal skills to strengthen relationships with existing customers and increase market share
  • Act as a project manager (as needed) for large projects, which includes keeping detailed records of lead times and communicating lead time updates to the customer
  • Prospect and develop new customers using outbound calling campaigns
  • Meet or exceed the Profit Centre’s gross profit and sales targets
  • Assist counter sales during peak hours and continue to drive business through face-to-face customer interactions
  • Investigate and resolve customer issues such as pricing deductions and product returns
  • Expedite customer material with vendors when required
  • Follow up with customers on quotes and outstanding orders
  • Support the Outside Sales and Counter Teams with customer orders and issues
  • Be an integral part of the team supporting all activities that occur at the Profit Centre
  • Communicate to the Profit Centre Manager and Credit Department any changes in a customer’s business that might cause a credit risk
  • Perform other tasks as requested by the Profit Centre Manager

Qualifications

  • A minimum of 1 year of experience in customer service or inside sales/contractor experience preferred
  • Proficient in the use of Microsoft Office software
  • Outstanding customer service and telephone skills
  • Ability to prospect new customers and increase sales with existing accounts
  • Possess a high level of attention to detail and strong organizational abilities; must be able to multitask and balance many different deadlines
  • Strong written and verbal communication skills to build and maintain strong working relationships with customers, vendors, and teammates
  • Ability to identify customer requirements and provide profitable solutions and close the sale
  • Able to learn and operate the applicable software system used to process orders
  • Intermediate math skills

Preferred Skills:

  • Previous experience with or knowledge of industrial pipe, valves and fittings
  • General working knowledge of the Canadian Energy Sector

Additional Information


EMCO is an equal opportunity employer and is committed to maintaining a discrimination, harassment, and barrier free workplace where all employees can contribute to their fullest potential. EMCO is committed to diversity, equity, and inclusion in our workplaces. All employment decisions are based on business needs, job requirements and individual qualifications, without regard to race, colour, creed, place of origin, sex, sexual orientation, gender, gender identity, gender expression, religion, family or parental status, or any other characteristic protected by the law. We welcome applications from all minority group members, women, Aboriginal persons, persons with disabilities, members of sexual minority groups, neurodiversity, and others who may contribute to the further diversification of ideas.

EMCO uses third-party artificial intelligence to assess resumes to facilitate the review of candidates. For further information, please contact 226-268-7589.


Apply to 500+ LinkedIn Jobs Automatically


Share with Friends!

Similar Jobs


Bamara Bamara

Program Manager (First Nations Identified Position)

Introduction: The Hub Program Manager is a First Nations Identified position responsible for overse…

Full Time | Dubbo, Australia

Apply 3 days, 23 hours ago

Shenandoah Valley Electric Cooperative Shenandoah Valley Electric Cooperative

Member Service Representative

SummaryFirst point of contact to member inquiries regarding accounts, service requests, complaints,…

Full Time | Harrisonburg, United States of America

Apply 5 days, 2 hours ago

Arrow Electronics Arrow Electronics

Inside Sales Representative

Position: Inside Sales Representative Job Description: Die Arrow ECS ist ein Value-Add IT Distribut…

Full Time | Wien, Austria

Apply 1 week ago

Motorola Solutions Motorola Solutions

Channel Account Manager Smb

Company Overview At Motorola Solutions, we believe that everything starts with our people. We&rsquo…

Full Time | Glostrup, Denmark

Apply 1 week, 1 day ago

O'Reilly Hospitality Management, LLC O'Reilly Hospitality Management, LLC

Front Desk Guest Services Representative - Embassy Suites Jonesboro

At O'Reilly Hospitalitymanagement, WE are:✅A forward-thinking (and growing) company offering …

Full Time | Jonesboro, United States of America

Apply 1 week, 3 days ago

R. Sabee Company, LLC R. Sabee Company, LLC

Janitorial Worker

R. Sabee Company, a well-established growing company centered in the heart of Appleton is searching…

Full Time | Appleton, United States of America

Apply 1 week, 3 days ago

Encore Global Encore Global

Driver - Part-Time - Vancouver

Position Overview The Driver is responsible for ensuring timely delivery of goods to customer sites…

Part Time | Vancouver, Canada

Apply 2 weeks ago

Altar'd State Altar'd State

Assistant Store Leader - Guest Engagement

195 - The Corners at Brookfield - Brookfield, WI Who Are We? Altar’d State is a rapidly growi…

Full Time | Brookfield, United States of America

Apply 2 weeks, 1 day ago