Insurance Coordinator

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Here is a professional job description for an Insurance Coordinator role at Sigortasepeti ApS in Horsens, Denmark:

Job Title: Insurance CoordinatorCompany: Sigortasepeti ApSLocation: Horsens, DenmarkDepartment: Operations / Customer ServiceEmployment Type: Full-timePosition Overview

The Insurance Coordinator plays a key role in supporting the daily operations of Sigortasepeti ApS by managing insurance-related processes, coordinating between customers and insurance providers, and ensuring accurate, timely handling of policy documentation and service requests. The role requires strong organizational skills, attention to detail, and a customer-focused mindset.

Key Responsibilities

• Coordinate and process insurance applications, policy updates, renewals, and cancellations
• Act as the primary point of contact between customers, insurance partners, and internal teams
• Ensure accurate entry and maintenance of insurance data in company systems
• Handle customer inquiries regarding coverage, claims procedures, and policy details
• Support claims documentation and follow-up processes with insurers
• Monitor deadlines for renewals and compliance requirements
• Assist in preparing reports on policy status, customer activity, and operational metrics
• Maintain high standards of data protection and regulatory compliance
• Contribute to process improvements within the insurance operations workflow

Required Qualifications

• Experience in insurance administration, customer service, or a similar coordination role
• Understanding of insurance products and basic policy structures (life, health, or general insurance preferred)
• Strong communication skills in English (Danish or additional languages are an advantage)
• Proficiency in MS Office and CRM or insurance management systems
• Strong attention to detail and ability to manage multiple tasks simultaneously

Key Skills & Competencies

• Customer service orientation
• Organizational and time management skills
• Problem-solving mindset
• Accuracy in data handling and documentation
• Ability to work independently and as part of a team
• Professional and clear communication style

What We Offer

• A dynamic and international working environment in Sigortasepeti ApS
• Opportunity to grow within the insurance and fintech/insurtech industry
• Supportive team culture focused on learning and development
• Competitive salary based on experience
• Modern office environment in Horsens

Løn: Op til 1.380.000,00kr. pr. år

Personalegoder:

• Fri telefon
• Frugt og frokost- og/eller morgenmadsordning
• Hjemmekontor
• Månedskort til transport
• Pensionsordning
• Privat sundshedssikring
• Uddannelses- og kursusudgifter

Arbejdssted: Personligt fremmøde