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It Support Administrator
Posted on June 16, 2025
- Drogheda, Ireland
- 0 - 0 USD (yearly)
- Full Time

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Applications are invited for the position of
IT Support Administrator – Drogheda Branch
Drogheda Credit Union is a leading community-focused financial institution, committed to providing exceptional service and innovative financial solutions. With a strong presence across five branches in Drogheda, East Meath, Dunleer and Trim, we are dedicated to supporting our members and communities.
Job Purpose/Primary Objective
Drogheda Credit Union Ltd are recruiting for an IT Support Administrator in our Drogheda Branch and associated branches. The IT Support Administrator will support the delivery of high-quality technical services across the Credit Union. This full-time hybrid position is ideal for a proactive individual with strong technical knowledge, excellent communication skills and a solution-focused mindset.
Key Responsibilities:
User Support & Troubleshooting
· Provide technical assistance to staff across hardware, software and access issues.
· Respond to IT queries through phone, remote support tools and onsite visits.
Microsoft 365 & User Administration
· Manage and support Microsoft 365 applications, including Outlook, SharePoint and Teams.
· Administer user accounts, access permissions and email configurations.
Device & Network Management
· Set up and maintain laptops, desktops, printers, smartphones and other devices.
· Troubleshoot and resolve basic network connectivity issues including Wi-Fi and VPN.
IT Security & Backup Monitoring
· Implement system updates and security protocols including antivirus and firewalls.
· Monitor backups and support data recovery as required.
Documentation & IT Projects
· Maintain accurate IT documentation, guides and procedures for end-users.
· Support the delivery of small to medium-scale IT improvement projects.
Required Skills & Qualifications:
Essential Requirements
· Minimum of 2 years' experience in an IT Support role.
· Qualification in IT or relevant certifications (e.g., CompTIA, Microsoft).
· Strong working knowledge of Microsoft 365 and Windows 10/11.
· Excellent troubleshooting and communication skills.
· Full Irish/EU Driving Licence (for site support).
Desirable
- Experience with VOIP systems and helpdesk ticketing tools.
- Understanding of IT security best practices and backup technologies.
- A proactive and team-oriented attitude with attention to detail.
Closing date for receipt of applications is Monday 30th June 2025.
Click link to access the credit union recruitment privacy notice: https://www.droghedacu.ie/careers
Drogheda Credit Union is an Equal Opportunities Employer
Job Types: Full-time, Permanent
Work Location: In person
Application deadline: 30/06/2025
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