It Support Engineer

Job Type

Remote Work Option

Category

Location

Job Details

EirGrid Group has a unique role to play in leading this radical transformation of our power system in support of the transition to renewable energy. This will require pioneering engineering effort together with a substantially enhanced IT capability to respond successfully to the scale of disruption.

This offers a unique opportunity to further your career in IT while playing a significant role in delivering EirGrid Group’s IT transformation. Our future has never looked more exciting. And this is an incredible opportunity to be part of it. The world is ready for change. If you are too, join us.

The Team

We’re an IT intensive business, and we operate a state-of-the-art, specialised business-critical systems, 24/7. Central to this is EirGrid Group’s Energy and Market Management Systems which supports the Group’s core power system operational function and is supporting the transition to renewable energy. The IT Operations team operates across all four operational sites in Dublin and Belfast and is responsible for the development and support of EirGrid Group’s core IT Systems and other related applications. The function is supplemented by a suite of additional real-time supporting systems from wind forecast security assessment tools to complex scheduling applications and real-time unit dispatch.

The critical nature of the work we do, and the experience it offers, provides an exciting opportunity for a IT Support Engineer in the IT Operations team within the Chief Transformation, Technology & Offshore Office.

The Opportunity

In this position you will be part of the IT Operations team which supports the maintenance, accuracy and resiliency of it’s Core IT systems and its underlying databases and network models. You will provide support to subject matter experts, in delivering business-as-usual activities and strategy delivery changes.

Key Responsibilities

• Support the BAU delivery of a rolling programme of change
• Support with release management and testing of vulnerability patching
• Support the broader Integregrated IT Services including seamless provision of feeds and the provision of network models.
• Support decision support tools for National Control Centre.
• Support effective stakeholder management of both internal and external stakeholders (technical and non-technical) including key external vendors and internal service providers.
• Liaise on a cross-functional basis to support continuous improvement in information sharing, signal list quality and engineering standards.
• Participate in Disaster Recovery drills and contribute to EirGrid Group’s Business Continuity Management process.
• Participating in oncall team when requisite knowledge acquired of EirGrid’s IT Systems.

About You

• Relevant IT or engineering degree with a minimum of 5+ year direct relevant experience.
• Experience of working in a secure IT environment and working on critical infrastructure.
• Strong analytical and problem-solving capability.
• Self-starter with the ability to operate with minimal supervision.
• Excellent organisation and time management skills.
• Ability to work collaboratively with internal and external stakeholders.
• Effective communicator, both in verbal and written communications to business and technical audiences.
Experience working with MS Office tools (including Excel skills, MS Project and Visio or equivalent).

Closing date for applications
02/01/2026