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Job Title: Customer Support / Operations Executive
Posted on Feb. 11, 2026
- Remote, India
- 0 - 0 USD (yearly)
- Full Time
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Location: India / Canada (Remote & Night Shift)
Experience: 2–5 years |
Full-time
Role Summary
We are looking for an experienced Customer Support / Operations Executive who can independently handle customer and driver queries while managing daily operational and documentation tasks with accuracy. This role requires maturity, accountability, and strong follow-up skills.
Key Responsibilities
- Handle customer and driver queries via calls, emails, and WhatsApp
- Resolve issues professionally and ensure timely follow-ups
- Maintain accurate records, trackers, and documents (Excel / Google Sheets)
- Follow SOPs and compliance requirements strictly
- Coordinate with internal teams for smooth operations
Requirements
- 2–5 years of experience in customer support or operations
- Strong communication skills (English mandatory)
- Good knowledge of Excel / Google Sheets
- Ability to work independently and take ownership
Not Suitable For
- Freshers
- Candidates requiring constant supervision
We are looking for responsible professionals who take ownership of their work and deliver results.
Job Type: Full-time
Pay: ₹15,000.00 - ₹35,000.00 per month
Benefits:
- Provident Fund
Application Question(s):
- Do you have experience Working in night shift??
- Are you comfortable following our camera policy, which requires keeping your camera ON during working hours?
Work Location: Remote
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