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Job Title: Customer Support / Operations Executive

Posted on Feb. 11, 2026

  • Full Time

Job Title: Customer Support / Operations Executive job opportunity

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Location: India / Canada (Remote & Night Shift)

Experience: 2–5 years |

Full-time

Role Summary

We are looking for an experienced Customer Support / Operations Executive who can independently handle customer and driver queries while managing daily operational and documentation tasks with accuracy. This role requires maturity, accountability, and strong follow-up skills.

Key Responsibilities

  • Handle customer and driver queries via calls, emails, and WhatsApp
  • Resolve issues professionally and ensure timely follow-ups
  • Maintain accurate records, trackers, and documents (Excel / Google Sheets)
  • Follow SOPs and compliance requirements strictly
  • Coordinate with internal teams for smooth operations

Requirements

  • 2–5 years of experience in customer support or operations
  • Strong communication skills (English mandatory)
  • Good knowledge of Excel / Google Sheets
  • Ability to work independently and take ownership

Not Suitable For

  • Freshers
  • Candidates requiring constant supervision

We are looking for responsible professionals who take ownership of their work and deliver results.

Job Type: Full-time

Pay: ₹15,000.00 - ₹35,000.00 per month

Benefits:

  • Provident Fund

Application Question(s):

  • Do you have experience Working in night shift??
  • Are you comfortable following our camera policy, which requires keeping your camera ON during working hours?

Work Location: Remote


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