Key Account Manager

Description:
Zurich Cover-More helps people travel safely across the globe every day. We are there at every step of a traveller’s journey, to keep them safe and help them out if something goes wrong. We are committed to providing reliable, fast, flexible and bespoke services for our customers as well as the many well-known brands we partner with!

Due to recent international acquisitions, our business has seen great growth and as a result we are now seeking a driven and engaging Key Account Manager to join our team. This is a crucial position that will see you genuinely partner and embed with our key airline partners.

Salary: Competitive salary plus Kiwi Saver plus annual bonus incentive and more

So, what’s the job?

This is a hands-on role that includes developing and executing strategy, portfolio management & analysis, reporting and presenting to clients and embedding yourself with your clients to deliver exceptional customer service.

• You’ll cultivate strong relationships through managing, supporting, and partnering with your clients
• You’ll develop, define, and deliver strategic direction and planning to achieve revenue projection and commercial development
• You’ll Identify commercial opportunities and translate into actionable strategy that produces sustainable, profitable growth
• You’ll translate complex portfolio and financial data into clear, easy-to-understand insights for clients
• You’ll develop and execute initiatives and enhancements that optimise the profitability and sustainability of partner relationships

And what are we looking for?

• You’ll possess amazing personability and interpersonal skills that can be applied to stakeholders of all levels
• You’ll have proven experience in providing high-level, market-leading key account management (ideally within aviation, insurance or travel industries)
• You’ll have experience partnering with large national or international commercial organisations
• You’ll be able to demonstrate financial literacy and ability to maximise levers of financial performance
• You’ll have experience in presenting, training and negotiating with senior stakeholders
• You’ll have experience with technology terminology and optimisation (or demonstrated understanding) and have experience working and managing key projects

So, why choose us?

We value optimism, caring, togetherness, reliability and determination.

We have more than 2600 employees worldwide: we’re a global group of digital specialists, actuaries, marketers, doctors, nurses, case managers, claims specialists, finance experts and customer service professionals. We share a global mission to look after travellers, at every step of their journey.

Job flexibility. We understand the importance of making sure that work fits into your life, not the other way around. Our hybrid work week policy ensures our employees maintain work-life balance with the flexibility of 5 days in the office per fortnight.

Career growth. We want you to continue to learn, develop and bring your ideas to the table. We want to hear what you think, and we want you to work with the business - not for the business!

Take the time you need, for you and your community. We encourage you to take the time you need, when you need it. We offer regular annual and personal leave benefits along with anniversary leave, volunteer leave and a comprehensive paid parental leave scheme.

Travel and work with us. We’ll help you keep travelling in your career, oh and quite literally with free travel insurance. We also offer great discounts through our extensive travel partnerships…so start planning for your next trip today!

Diversity and inclusion. We respect who you are and thoroughly embrace diversity. So whatever walk of life you wander, just be you and come as you are.

APPLY TODAY AND LET'S GO GREAT PLACES TOGETHER!

To learn more about working at Zurich Cover-More, check out our careers and benefits page!