Logistics Coordinator

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Candidate must live in Calgary or the Greater Calgary Area

• Coordinate, monitor and post loads on external freight management websites
• Negotiate with carriers to obtain optimal freight rates while establishing and maintaining service relationships
• Collaborate with stakeholders to ensure efficiency, effectiveness and excellent customer service
• Ensure shipping guidelines are adhered to according to customer requirements and specifications
• Coordinate shipments and communicate booking information and instructions
• Determine terms and conditions for freight lanes, while ensuring carrier confirmation and shipment verifications
• Validate and troubleshoot issues in shipping / customs documentation
• Ensure certifications, insurance and package documentation is up to date for carriers
• Responsible for finding viable solutions to problems and notifying involved parties
• Track accessorial and detention charges and update the internal transportation management system
• Track and trace rail cars
• Participate in tracking and tracing of loads
• Available to provide occasional carrier support via phone and email afterhours
• Accept verified customer tenders
• Verify and schedule pick up and drop off appointments
• Communicate with shippers and receivers to confirm pick up and drop off procedures
• Communicate with carriers to monitor freight movement and escalate issues with unresponsive carriers
• Maintain positive customer relations by updating customer websites with load information
• Problem solve load appointment issues or conflicts and amend times
• Ensure accounting receives original tenders once delivery is completed
• Work as a part of the team to ensure every load is completed without errors
• Perform additional duties as assigned
• Must have experience and knowledge of AXON & Load link software programs

Job Type: Full-time

Pay: $25.00-$30.00 per hour

Expected hours: 40 per week

Benefits:

• Dental care
• Extended health care
• On-site parking

Work Location: In person