Medical Office Assistant

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We are looking for a medical office assistant for a solo-doctor, family medicine practice.

Working hours are: Monday to Thursday 9 am to 5pm/Friday 9am-4pm; lunch break 12pm-1pm.

The holder of this position is expected to :

• Attend to various administrative jobs as needed to keep a smoothly running practice
• Build a rapport with patients and project a positive, calm and friendly image to patients and visitors in person and via the telephone
• Facilitate effective communication between patients, members of the practice team and other associated healthcare practitioner and agencies
• Report to the physician in charge and ensure information is shared between practitioner and staff
• Be well organized, efficient and able to prioritize tasks
• Able to speak and write English clearly
• Can work independently and is reliable, but asks for direction when in doubt

Job Responsibilities:

• Have templates entered into chart for patient encounter in advance; able to enter information into template as necessary
• Able to liaise with Telus, Bell and other 3rd party agencies when needed to keep practice running smoothly
• Basic medical assistant skills needed: suture removal, urine dip, assist in minor procedures periodically and experience in intramuscular injections is an asset
• Keeping the treatment data for patients who are on treatment up to date (i.e. entering immunizations into EMR)
• Scheduling of patient appointments as necessary
• Working in Extended Hours Clinic (5pm-8pm) when necessary
• Liaising with specialist offices about patient’s appointment as required
• Recording of incoming and outgoing insurance reports/WSIB forms and monitoring that payment is received
• Managing the stock levels of stationary and practice supplies including vaccines
• Entering of test results/consult reports as needed
• Arranging/preparing requisitions for follow up imaging and testing
• Setting up exam rooms for procedures/paps/physicals and prepping patient before exam (eg. blood pressure, weigh/height etc.)
• Sterilization of used medical equipment and exam room between patients
• Making telephone contacts with patients who require appointments and results
• Managing incoming and outgoing mail
• Know how to do IM injection or willing to take a class to learn how

This job description is not exhaustive. The position holder is required to carry out any duties that may reasonably be requested by the physician in charge.

Desired work experience, Education and skills

Prior experience of working within a healthcare setting

Preferred previous experience in family doctor's office

Experience in the use of PS Suite EMR

Basic computer skill: use of Word , Excel, Adobe

Job Type: Full-time

Pay: $21.00-$25.00 per hour

Expected hours: 34 per week

Work Location: In person