Medical Receptionist

Job Summary
We are seeking a dedicated and organized Medical Receptionist to join our healthcare team. The ideal candidate will serve as the first point of contact for patients, providing exceptional customer service while managing various administrative tasks in a fast-paced medical environment. This role requires proficiency in medical office management and familiarity with medical terminology to ensure smooth operations and effective patient care.

Responsibilities

• Greet patients and visitors warmly, ensuring a welcoming atmosphere at the front desk.
• Manage patient check-in and check-out processes efficiently.
• Schedule appointments and coordinate care plans for patients, ensuring accurate documentation.
• Review and maintain patient records, including documentation review for completeness and accuracy.
• Process insurance claims and verify patient insurance information using ICD-9 and ICD-10 coding.
• Handle phone inquiries, providing information about services and directing calls as necessary.
• Utilize Dentrix software for patient management and record keeping.
• Perform 10 key typing for data entry tasks related to patient information and billing.
• Collaborate with healthcare providers to facilitate effective communication regarding patient needs.

Qualifications

• Previous experience in a medical office or as a dental receptionist is preferred.
• Strong understanding of medical terminology and coding (ICD-9, ICD-10).
• Excellent organizational skills with attention to detail in documentation review.
• Proficient in front desk operations with strong customer service skills.
• Ability to manage multiple tasks efficiently in a busy environment.
• Familiarity with care plans and medical office management practices is a plus.
• Strong communication skills, both verbal and written, are essential for this role.

Join our team as a Medical Receptionist where you can make a difference in the lives of our patients while advancing your career in the healthcare field!

Job Type: Part-time

Pay: $19.25 - $20.00 per hour

Expected hours: 18 per week

Benefits:

• Paid time off

Schedule:

• Day shift

People with a criminal record are encouraged to apply

Work Location: In person