Medical Receptionist

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Job Summary
We are seeking a detail-oriented and friendly Medical Receptionist to join our healthcare team. The ideal candidate will be responsible for managing the front desk operations, ensuring a smooth patient experience from arrival to departure. This role requires excellent communication skills, proficiency in medical terminology, and familiarity with electronic medical records systems. Previous experience in a medical or dental office is highly desirable.

Duties

• Greet patients and visitors warmly, providing exceptional customer service.
• Manage multi-line phone systems to answer calls, schedule appointments, and handle inquiries efficiently.
• Maintain patient records accurately using electronic medical records systems such as Telus PSS.
• Verify patient insurance information and collect necessary co-pays or payments.
• Assist with administrative tasks including filing, data entry, and maintaining office supplies.
• Coordinate with healthcare providers to ensure timely patient care and follow-up appointments.
• Handle correspondence and communication between patients and medical staff effectively.
• Ensure compliance with HIPAA regulations regarding patient confidentiality.

Qualifications

• Previous experience as a receptionist in a medical office is preferred.
• Proficiency in electronic medical records (EMR) systems; experience with Telus PSS is an asset.
• Strong understanding of medical terminology and office procedures.
• Excellent organizational skills with the ability to multitask in a fast-paced environment.
• Strong verbal and written communication skills, demonstrating professionalism at all times.
• Ability to work collaboratively within a team while also being self-motivated.
• Familiarity with front desk operations and administrative duties is essential. Join our dedicated team where you can make a difference in patients' lives while advancing your career in the healthcare field!

Job Types: Full-time, Permanent

Pay: $19.00-$20.00 per hour

Expected hours: 35 per week

Benefits:

• Paid time off

Work Location: In person