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Medical Receptionist
Posted on Aug. 15, 2025
- Oakville, Canada
- 0 - 0 USD (yearly)
- Full Time
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Job Summary
We are seeking a detail-oriented and friendly Medical Receptionist to join our healthcare team. The ideal candidate will be responsible for managing the front desk operations, ensuring a smooth patient experience from arrival to departure. This role requires excellent communication skills, proficiency in medical terminology, and familiarity with electronic medical records systems. Previous experience in a medical or dental office is highly desirable.
Duties
- Greet patients and visitors warmly, providing exceptional customer service.
- Manage multi-line phone systems to answer calls, schedule appointments, and handle inquiries efficiently.
- Maintain patient records accurately using electronic medical records systems such as Telus PSS.
- Verify patient insurance information and collect necessary co-pays or payments.
- Assist with administrative tasks including filing, data entry, and maintaining office supplies.
- Coordinate with healthcare providers to ensure timely patient care and follow-up appointments.
- Handle correspondence and communication between patients and medical staff effectively.
- Ensure compliance with HIPAA regulations regarding patient confidentiality.
Qualifications
- Previous experience as a receptionist in a medical office is preferred.
- Proficiency in electronic medical records (EMR) systems; experience with Telus PSS is an asset.
- Strong understanding of medical terminology and office procedures.
- Excellent organizational skills with the ability to multitask in a fast-paced environment.
- Strong verbal and written communication skills, demonstrating professionalism at all times.
- Ability to work collaboratively within a team while also being self-motivated.
- Familiarity with front desk operations and administrative duties is essential. Join our dedicated team where you can make a difference in patients' lives while advancing your career in the healthcare field!
Job Types: Full-time, Permanent
Pay: $19.00-$20.00 per hour
Expected hours: 35 per week
Benefits:
- Paid time off
Work Location: In person
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