Night Porter

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Great Southern Killarney, part of the Hayfield Family Collection, are currently recruiting for a Night Porter to join our Team.

The ideal candidate is someone who is approachable, professional and enjoys the fast pace of working in a large dynamic environment. Someone who can consistently provide a high standard of service and contribute to the overall guest experience.

As the Night Porter you will assist the team with ensuring the hotel standards are delivered to guests and customers at all times throughout the night.

Typical daily tasks would include:

• To consciously monitor the security of the hotel at all times.
• Check in of late arrivals
• Set up of meeting rooms
• Cleaning duties to ensure public areas are kept clean and tidy through the night
• To serve Food and Beverages in accordance with hotel standards on request by hotel residents.
• To report all incidences during the night.
• Completion of Night Audit duties
• Check out of early departures
• To be familiar with hotel layout, the hotel area and locality.
• Complete manual handling duties within the hotel such as furniture removal / deliveries of boxes etc.
• Replenish stores and service rooms as required
• Prepare general areas to expected standards.
• Highlight any items or areas that need maintenance
• To understand responsibilities in relation to Fire Procedures, Health and Safety, Infection Control and Emergency Aid.

Role Requirements

• Great local knowledge of Killarney / Ireland
• Be Computer literate
• At least 1 year experience in a similar role at 4* or 5* level preferable
• Thorough Understanding of the importance of Customer Experience and uncompromising standards of excellence
• Full clean drivers licence an advantage.
• High Attention to Detail
• Willingness to work in various functions across departments
• Great communication skills – ability to clearly communicate with guests and management and staff across a variety of nationalities and experience levels
• Fluent English (written and verbal)
• Energetic, Friendly, Approachable, Professional, Courteous and Well Groomed
• Focused on providing a consistently high standard of service and hygiene
• Team player
• Be standards driven, flexible

Benefits of working for Great Southern Killarney

• We love to develop our talent from within and watch our people develop and grow within the organization so you will have ample opportunity to progress with The Hayfield Family Collection consisting of the 5-star Hayfield Manor, The Deluxe Great Southern Killarney and The Boutique Killarney Royal Hotel.
• Training & Development opportunities
• Experimental development opportunities
• Long Service Recognition
• Monthly and Annual awards / recognition
• Monthly Staff appreciation events, Summer BBQ and Christmas Functions
• Reduced rates for F&B and hotel-stays across Hayfield family collection
• Access to Leisure centre and Gym for greatly reduced rates
• Competitive Market related Salaries
• Free Staff Meals each shift
• Free Uniforms
• On-site parking in the heart of Killarney for €10 for the year

Values:

At Great Southern Killarney, we pride ourselves on our core values:

• Grow Together: We believe in the growth and development of our team members.
• Our Family Tree is the Foundation of Our Success: We value the strong roots and connections within our organization.
• Embracing and Nurturing Our Social Responsibility: We are committed to making a positive impact on our community and environment.
• Genuine Hospitality by Genuine People: Our service is delivered with authenticity and warmth.
• Collectively We Are Diverse & Inclusive: We celebrate diversity and promote an inclusive workplace.

To apply:

• Candidates must hold an Irish or European passport (work permits cannot be issued for this position)
• Please submit your fully detailed CV to Caoimhe Spillane
• Should you not hear from us within two week of your application, please do consider your application unsuccessful

Job Types: Full-time, Permanent

Work authorisation:

• Ireland (required)

Work Location: In person

Reference ID: Night Porter

Hayfield Family Collection is an equal opportunities employer.

Job Types: Full-time, Permanent

Benefits:

• Bike to work scheme
• Company events
• Employee assistance program
• Employee discount
• On-site gym
• On-site parking

Work authorisation:

• Ireland (required)

Work Location: In person