Office Administrator

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Ballymaloe Cookery School Ballymaloe Cookery School is multi-award-winning family run business delivering a first class culinary education to students all over the world since 1983.

We have an open full time position for an experienced office professional in our busy bookings department and office.

In this front office role our Office Administrator will be customer oriented and process driven, someone who thrives in a busy, fast paced environment where no two days are the same.

An integral part of our Administration Team, this person will be responsible for the smooth day to day running of the office, liaising with Ballymaloe Cookery School management and staff, course students, guest speakers and visitors to the school and 100 acre organic farm and gardens.

Job Type

• Permanent Full-time with 3 month probation period
• Monday - Friday 9am-5pm or 10am-6pm (as per Office Staff rota)
• Occasional Saturdays and Sundays (worked time in lieu)

Duties and Responsibilities:

• Provide general front desk reception coverage including handling phone calls, routing them to appropriate staff, taking and distributing messages
• Receiving/greeting all visitors in a professional and warm manner
• Answering inbound enquiries by email and taking course bookings, processing payments, refunds etc.
• Assist in General Office administration (i.e., office supply ordering, form and documents inventory, filing, post, etc.)
• Manage and process course bookings daily
• Implementation of office systems and procedures.

Requirements

• Excellent interpersonal and communication skills both verbal and written
• Highly organised and efficient with attention to detail
• Strong customer service skills with excellent communication skills
• Ability to multitask, prioritise and be flexible with changing business needs in a team environment
• Willingness to be a team player & work in a team environment
• Ability to work on your own initiative in an organised manner
• Manage multiple priorities and meet deadlines in high volume office environment
• Ability to establish and maintain effective working relationships with supervisors, other employees, and students
• Always represent the organisation in a positive and professional manner
• Interest in sustainability, education, food growing or cooking

Qualifications and Experience

Education: Leaving Certificate or equivalent

• Two or more years experience in a customer centered business or education environment with administrative responsibility for office operations
• Advanced level proficiency with the full Microsoft office suite
• Strong numerical accuracy and attention to detail required
• Experience setting up and carrying out SOP may be useful
• Hospitality background is desirable but not required

If you would like to bring your personal and professional passion, knowledge and skills to our mission and to be part of the next 40 years of Ballymaloe Cookery School then we’d love to hear from you.

Job Type: Full-time

Pay: €28,080.00-€32,000.00 per year

Benefits:

• Bike to work scheme
• Company pension
• Employee discount
• On-site parking
• Store discount

Schedule:

• Day shift
• Monday to Friday

Ability to commute/relocate:

• Co Cork: reliably commute or plan to relocate before starting work (required)

Education:

• Leaving Certificate (preferred)

Experience:

• Microsoft Office: 1 year (preferred)
• Administration: 1 year (preferred)

Work Location: In person

Reference ID: Office Administrator