Operations Coordinator

Crane Worldwide Logistics is a leader in supply chain solutions with over 130 locations across 30 countries providing individual services that address our client's logistics challenges.

Key Roles & Responsibilities:

Ocean / Air Export:

• Support to Front-end team on daily task & activities.
• Prepare and submit SI & VGM request on carrier portal. File AMS & ISF on Descartes website.
• Update the Enterprise application with all necessary information for the shipment.
• Track & trace the loading planning and update the information in system.
• Maintain Smartsheet data on time with accuracy.
• Creating Export shipment file based on SOP in enterprise applications.

Ocean / Air Import:

• Managing Pre alert posted by Origin Team and confirm those in TMF by validating the client SOP. Ensure that Pre alert confirm in agreed SLA.
• Inform origin Team if there are discrepancies in Pre alert posted to destination.
• Maintaining the Smartsheet data and ensuring that data quality is maintained for better visibility to front end Operations Team.
• Billing & invoice to customer as per the LANE Id & SOP agreed with client. Ensure that SLA & quality maintain in the Invoice process
• Ensure that Vendor invoice validated as per agreed rates between Vendor and the Crane and raise if there are discrepancies in the rates charge by Vendor.
• Track & trace the arrival shipment to Germany Port and update the estimate & actual as per the carrier information.
• Upload the Commercial invoice, packing list & HBL in Smartsheet against the shipment.
• Manages key account and provide all necessary support to client request.
• Creating Import shipment file based on SOP in enterprise applications.

Skillset:

• Must be aware of outlook 360 applications.
• Typing speed between 20 to 40 WPM.
• Team player

Additional Skills:

• Strong communication skills, with the ability to effectively engage with clients and stakeholders.
• A proactive approach to exploring and implementing new topics and solutions

Disclaimer:

The above statements are intended to describe the general nature and level of work being performed by people assigned to this position. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.

Experience

• 2 - 10 years: 2 to 10 Years experience in Shipping Industry or Backoffice

Education

• Bachelors or better