Find Your Next Job
Patient Care Coordinator
Posted on Oct. 6, 2025
- Charlotte, United States of America
- 16.0 - 18.0 USD (hourly)
- Full Time
Tailor Your Resume for this Job
About Ambassador Physical Therapy
Description
Key Responsibilities:
- Patient Relations & Front Desk Operations
- Greet and check in/out patients in a friendly and professional manner.
- Answer phones, respond to patient inquiries, and manage voicemail and email communication.
- Educate patients on clinic procedures, policies, and treatment plans.
- Scheduling & Coordination
- Schedule new and existing patient appointments with accuracy and efficiency.
- Manage new referrals promptly and schedule patients as soon as possible.
- Follow up on missed or canceled appointments to ensure continuity of care.
- Insurance & Billing Support
- Verify insurance benefits and obtain authorizations.
- Communicate insurance coverage and payment responsibilities to patients.
- Collect co-pays, balances, and assist with billing-related questions.
- Administrative Duties
- Maintain accurate and up-to-date patient records in the electronic medical record (EMR) system.
- Assist with intake forms, documentation, and patient file maintenance.
- Support daily clinic operations including filing, faxing, and inventory of front office supplies.
- Team Collaboration
- Work closely with physical therapists and clinical staff to coordinate care plans.
- Participate in team meetings and contribute to a culture of collaboration and respect.
- Take pride in your work and build strong, positive relationships with teammates.
Qualifications:
- High school diploma or equivalent (required); Associate’s or Bachelor’s degree in healthcare or related field (preferred)
- 1+ year of front desk experience in a healthcare or physical therapy setting (preferred)
- Proficiency in scheduling software and EMR systems.
- Preferred candidates will have strong computer skills, including experience with Apple products and Google Workspace.
- Strong communication, organizational, and multitasking skills
- Knowledge of medical terminology and insurance verification processes
- Friendly and empathetic with a strong focus on patient care—plus a knack for keeping things upbeat.
Working Conditions:
- Busy clinical environment
- Prolonged periods of sitting at a desk and working on a computer
- Occasional lifting of office supplies or files (up to 20 lbs)
Benefits:
- Paid time off
- Paid sick days
- Seven paid holidays
- Life, Vision, and Dental Insurance
- 401k with company match
If you love helping others, enjoy staying busy, and want to be part of a friendly, supportive team — we’d love to meet you! Join us at Ambassador Physical Therapy and play a key role in making every patient feel welcome and cared for. Apply today and be part of a place where your energy, compassion, and reliability really matter.
Salary
$16 - $18 per hour
Tailor Your Resume for this Job
Share with Friends!
Similar Jobs
Device Technologies Australia Pty Ltd
Customer Service Coordinator - Hospequip
HospEquip Pty Ltd HospEquip Melbourne - Permanent - Full time Job ID# 493628 Posted 16 Sep 2025 Clo…
Full Time | Melbourne, Australia
Apply 2 days, 12 hours ago
Device Technologies Australia Pty Ltd
Digital Coordinator
Device Technologies Australia Pty Ltd Marketing and Digital Sydney - Permanent - Full time Job ID# …
Full Time | Sydney, Australia
Apply 2 days, 12 hours ago
Nassau Psychology P.C.
Telehealth Mental Health Counselor Lcsw/Lmft/Lmhc 85k-96k
Nassau Psychology PC is a vibrant, established, well-run, group psychotherapy practice in Nassau Co…
Full Time | Schenectady, United States of America
Apply 2 days, 14 hours ago
Hidden Hearing
Clinic Coordinator - Ballsbridge Clinic
Want to know more? At Hidden Hearing, we believe in a world free from the stigma of hearing loss, w…
Full Time | Ballsbridge, Ireland
Apply 1 week, 2 days ago
The Vision Centers
Patient Treatment Coordinator - Northwest
Job Title: Treatment CoordinatorLocation: Northwest Las Vegas, NVJob Type: Full-TimeAbout The Visio…
Full Time | Las vegas, United States of America
Apply 1 week, 2 days ago
The Vision Centers
Patient Care Coordinator - Northwest
Patient Care Coordinator – Full TimeLocation: Northwest Las Vegas, NVSchedule: Full-Time, In-…
Full Time | Las vegas, United States of America
Apply 1 week, 2 days ago
Eastern Health
Fapmi Coordinator
Title: FAPMI Coordinator Requisition ID: 4659 Location: Ringwood East, VIC, AU, 3135 Ringwood East,…
Part Time | Ringwood east, Australia
Apply 1 week, 3 days ago
Mount Sinai Medical Center
Clinical Simulation Educator
Human Patient Simulation Coordinator/Educator As Mount Sinai grows, so does our legacy in high-qual…
Full Time | Miami beach, United States of America
Apply 1 week, 3 days ago