Reservation Executive

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Job Brief

• Managing reservations and booking requests from customers.
• Ensuring accurate and timely reservation processing.
• Providing excellent customer service by addressing inquiries and resolving issues related to reservations.

Responsibilities

• Handling incoming reservation requests via phone, email, or online platforms.
• Confirming reservations and sending confirmation details to customers.
• Coordinating with other departments to ensure the availability of rooms or services.
• Managing cancellations and modifications to existing reservations.
• Maintaining accurate records of reservations and customer information.

Requirements and Skills

• Bachelor’s degree in Hospitality Management or a related field (preferred).
• Proven experience in a similar role within the hospitality industry.
• Excellent communication and customer service skills.
• Attention to detail and the ability to work in a fast-paced environment.
• Proficiency in reservation management software and tools.

Job Types: Full-time, Permanent

Pay: ₹15,000.00 - ₹20,000.00 per month

Experience:

• total work: 2 years (Preferred)

Work Location: In person