Restaurant Supervisor

Tailor Your Resume for this Job

Overview

At Chau Cafe we serve our community with wellness-oriented Vietnamese cuisine alongside offerings of specialty coffee and house-made drinks. Everything we do is done with intention, sourcing ingredients and utilizing every part of it to provide a healthful and sustainable meal.

Chau Cafe is the latest restaurant concept from the Huynh family, with the family serving Vancouver since 1978. Exceptional hospitality is at our core with a team of industry veterans who love to serve our community.

We are seeking an experienced Restaurant Supervisor to lead our team and be hands-on with day to day operations. The ideal candidate will possess strong leadership skills, a passion for food service and customer service, and a comprehensive understanding of restaurant management. This role offers an exciting opportunity to manage a vibrant team, ensure exceptional customer experiences, and uphold the highest standards of food safety and hospitality. Experience with specialty coffee would be a huge benefit.

Duties

• Supervise daily restaurant operations, including food preparation, cooking, serving, and food handling to ensure quality standards are met.
• Manage staff training to build a motivated and efficient team.
• Use POS systems such as Toast POS for accurate cash handling and transaction processing.
• Ensure compliance with food safety regulations and maintain cleanliness in kitchen, service and dining areas.
• Monitor inventory levels, place orders for supplies, and manage standards for quality control.
• Lead customer service initiatives to enhance guest satisfaction and handle any complaints or concerns professionally.
• Ensure smooth coordination between front-of-house and kitchen staff.
• Implement operational policies related to food safety, alcohol service (if applicable), and overall restaurant standards.
• Communicate goals, updates, and training on new procedures or menu items.
• Maintain a welcoming environment that promotes teamwork, leadership, and excellent service.

Requirements

• Proven experience in restaurant management with strong supervisory skills; prior experience in hospitality or food service is essential.
• Knowledge of food preparation, cooking techniques, and kitchen operations.
• Familiarity with POS systems such as Toast POS and cash handling procedures.
• Demonstrated leadership abilities with experience in team management and training new employees.
• Excellent customer service skills with a focus on hospitality excellence.
• Understanding of food safety regulations and proper food handling practices.
• Experience in managing restaurant operations within the food industry is required; barista experience is a huge plus.
• Strong organizational skills with the ability to multitask in a fast-paced environment.
• Ability to lead by example, motivate staff, and foster a positive work environment. This position offers an engaging work environment where leadership qualities are valued along with a passion for delivering outstanding dining experiences. We seek dedicated professionals eager to contribute their expertise to our thriving restaurant team.

Job Types: Permanent, Full-time

Pay: $19.00-$21.00 per hour

Application question(s):

• Ability to drive a large vehicle

Work Location: In person