Sales Coordinator

Job Summary:

Key Responsibilities:

• 
  Order Management: Collaborate with sales, warehouse, and finance teams to ensure seamless order processing and timely payments.
• Sales Order Processing: Generate sales orders based on quotes and PIs, working closely with the sales team to facilitate inbound enquiries.
• Logistics Coordination: Manage international shipments from order placement to delivery, coordinating with logistics partners and clients.
• Documentation: Verify and prepare export documentation, including invoices, packing lists, certificates of origin, COA, and shipping instructions.
• Shipment Monitoring: Track shipments to ensure on-time delivery, updating clients regularly on status.
• Record Keeping: Maintain accurate records of export transactions and prepare regular reports on enquiry follow-ups.
• Project Support: Assist sales executives with export-related projects, providing support as needed.
• Client Relationship Management: Handle queries and resolve complaints from international clients professionally, fostering strong relationships.

Core Objectives:

• 
  Ensure efficient order processing and timely delivery
• Maintain high levels of customer satisfaction through effective communication and issue resolution
• Collaborate with internal teams to drive export growth and success

Requirements

Qualifications and Skills:

• 
  Bachelor’s degree
• Freshers are eligible, Proven experience (1–2 years) in export sales coordination (preferred )
• Strong knowledge of international shipping procedures and documentation.(Preferred)
• Familiarity with Incoterms, customs regulations, and trade compliance.(Preferred)
• Proficient in MS Office and experience with ERP systems (SAP,Zoho) is an advantage.
• Excellent communication and interpersonal skills.
• Ability to multitask, prioritize, and work under pressure.
• Attention to detail and strong organizational skills.
• Fluency in English; additional language skills are a plus.

Job Information

Date Opened

01/17/2026

Job Type

Full time

Industry

Chemicals

City

Topsia

State/Province

West Bengal

Country

India

Zip/Postal Code

700039