Sales & Purchasing Support

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Sales & Purchasing Administration Support – Curust Industries

Curust Industries Ltd is part of Irish International Trading Corporation (IITC), a long-established Cork-based company (over 100 years in business) that is now one of Ireland’s leading nationwide distributors of Hardware, Wire, Steel, Salt, Plumbing Materials and Bathroom Supplies. Curust Industries Ltd (CIL) is itself a long-established supplier of own-branded paints, paint sundries, professional cleaning products and security items to the General Hardware and DIY sectors in Ireland. Curust are now seeking to appoint a Sales & Purchasing Administration Support to support our sales & purchasing team in Greystones, Co. Wicklow and ensure the smooth operation of sales & purchasing processes. The Sales & Purchasing Administration Support will be responsible for managing sales orders, coordinating with internal teams, and providing administrative support to the sales and purchasing of the Curust business.

Main Responsibilities

Process Sales Orders - Receive and process sales orders accurately and efficiently, ensuring all necessary information is complete and accurate, and all required approvals are obtained.

Sales Order Tracking and Management - Monitor and track sales orders throughout the fulfilment process, ensuring timely delivery and resolving any issues or delays that may arise.

Coordinate with Internal Teams - Collaborate with various internal departments, including the Warehouse Manager and Credit Controller, to ensure seamless order fulfilment and resolve any discrepancies or challenges.

Sales Data Management - Maintain accurate and up-to-date sales data in the accounts software system, including customer information and pricing etc.

Generate Reports - Prepare regular sales reports, including order status, sales figures and customer insights, to provide visibility and support decision-making for the sales team and management.

Customer Service - Proactively engaging with our customers throughout their relationship with us to drive excellent customer experience and satisfaction. Address customer inquiries and concerns promptly and professionally, providing exceptional customer service and maintaining positive relationships with clients.

Sales Support - Liaise with the Sales Reps to advise of recent orders received, any issues arising of which they should be aware, any drop-off in sales of particular ranges, outstanding balances etc.

Sales Process Improvement - Identify areas for process improvement within the sales administration function, propose and implement solutions to enhance efficiency, accuracy, and customer satisfaction.

Compliance and Documentation - Ensure compliance with company policies, procedures, and legal requirements, including maintaining confidentiality of sensitive information and adhering to data protection regulations.

Reorder/replenishment: Monitor inventory levels and proactively initiate reorder or replenishment processes to maintain optimal stock levels.

Collaborate with inventory management team to forecast demand and ensure timely replenishment of inventory items.

Supplier Management: Act as a primary point of contact for suppliers, addressing inquiries, resolving issues, and fostering positive relationships.

Collaborate with suppliers to track order status, resolve delivery discrepancies, and ensure on-time delivery of goods.

Assist in conducting supplier evaluations and performance reviews to assess compliance with contractual agreements and quality standards.

Support supplier development initiatives aimed at enhancing collaboration, innovation, and continuous improvement.

The Ideal Candidate will have -

• Leaving certificate or equivalent; additional education or certifications in business administration or related fields is a plus.
• Proven experience in a sales and/or purchasing administration support role.
• Strong proficiency in using integrated accounts software packages and Microsoft Office suite (particularly Excel).
• Excellent organisational skills with a keen eye for detail.
• Exceptional communication skills, both written and verbal.
• Ability to multitask and prioritise tasks in a fast-paced environment.
• Customer-oriented mindset with the ability to build and maintain positive relationships.
• Analytical and problem-solving abilities.
• Strong teamwork and collaboration skills.
• Ability to adapt to changing priorities and deadlines.

Note: This job specification is intended to convey information essential to understanding the scope of the Sales Administration Specialist role. It is not intended to be an exhaustive list of qualifications, duties, or responsibilities. Additional tasks and responsibilities may be assigned as needed.

IITC Group IITC is a diversified group of businesses which operates across several different markets and business sectors. We are a nationwide business with distribution centres in Cork, Naas, Greystones & Dublin. The successful candidate for this role will have multiple future career opportunities within the IITC Group.

We are committed to equal employment opportunities regardless of age, sexual orientation, gender, pregnancy, religion, nationality, ethnic origin, disability, medical history, skin colour, marital status, genetic information, socio economic or parental status. We base all our employment decisions on merit, job requirements and business needs.

Job Type: Full-time

Pay: €32,000.00-€35,000.00 per year

Application question(s):

• Can you currently commute to our location?

Language:

• English (required)

Work authorisation:

• Ireland (required)

Work Location: In person