Sales Team Leader

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Company: Kredit Town Service Private Limited
Job Title: Team Leader – Credit Card Telesales
Location: Dwarka Mor, Delhi
Job Type: Full Time
Openings: 2
Experience: 1-2 years (Experienced only)

About the Company
Kredit Town Service Private Limited is a growing financial services organisation based in Dwarka Mor, Delhi. We help customers choose and apply for credit cards, and we offer a professional environment with strong career growth.

About the Role
We are looking for energetic and result-driven Team Leaders to manage our credit card telesales team. You will guide a team of telecallers, drive daily sales targets, and ensure high-quality, compliant customer conversations.

Key Responsibilities

• Lead, motivate, and manage a team of credit card sales executives
• Set daily and monthly targets for card logins and approvals, and track team performance
• Monitor calls and provide regular feedback and coaching
• Train team members on credit card features, benefits, eligibility criteria, and objection handling
• Guide the team in collecting customer documents and completing applications accurately
• Follow up on application status with bank partners and keep customers updated
• Handle escalated customer queries and complex sales conversations
• Prepare and share daily and weekly performance reports with management
• Ensure the team follows company processes, scripts, and RBI/bank compliance guidelines
• Maintain team attendance, discipline, and morale

Requirements

• 1-2 years of experience in telesales, preferably in credit cards, loans, or banking products, with some experience handling a team
• Good knowledge of credit card products, CIBIL score, and eligibility basics
• Excellent communication skills in Hindi and English
• Strong leadership, people-management, and target-driven mindset
• Basic knowledge of CRM tools and MS Excel
• Education: 12th pass required; Graduate preferred

Good to Have

• Prior experience in credit card sales with a bank or DSA
• Experience as a Senior Telecaller or Team Lead

What We Offer

• Fixed salary with attractive incentives on card approvals
• Growth opportunities into Assistant Manager / Manager roles
• Product training and a supportive work environment

How to Apply
Interested candidates can contact:
Company: Kredit Town Service Private Limited
Contact Person: Saurabh Singh Rajput
Phone: 9217311769

Pay: ₹25,000.00 - ₹50,000.00 per month

Benefits:

• Flexible schedule

Work Location: In person