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Service Appointment Coordinator
Posted on Sept. 6, 2025
- Langley, Canada
- 0 - 0 USD (yearly)
- Full Time
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Looking for an exciting job in Langley with a top employer? Join Langley Chrysler, part of Trotman Auto Group, recognized as one of the best places to work in Langley!
Why Work With Us?
At Langley Chrysler, we’re not just selling and servicing cars – we’re delivering exceptional customer experiences. As a Service Appointment Coordinator, you'll be part of a dynamic team. Your skills and expertise keep customers satisfied and vehicles on the road!
What We Offer:
- A rewarding career with a top automotive group in BC
- Permanent Role with a Competitive Salary
- Benefits - Access a wide range of medical, dental, and mental wellness services to keep you and your family healthy.
- A supportive and innovative workplace culture
- Career Growth and Development: Access to paid training, NADA courses for various departments, and internal professional and career development opportunities.
Who We’re Looking For:
✔ Passionate about customer service
✔ 1+ years experience in scheduling, reservations or logistics coordination
✔ 1+ years experience in scheduling, reservations or logistics coordination
✔ Motivated to grow in a fast-paced environment
✔ BC Class 5 driver's license with a clean abstract.
✔ Confidence on the phone, positive attitude and desire to exceed customer expectations
Schedule: Full-Time; Mon-Fri: 8:30am – 5:00pm
Compensation: $19-$22/hr
What your day will look like:
Customer Service Excellence: Delivering outstanding service with a positive attitude and professionalism
Book Appointments: Using Dealer Management Systems to schedule future service appointments via outbound calls, texts, and emails.
Communication: Managing customer requests through phone, email, and text, ensuring accurate information collection. Utilizing Dealer Management Systems for outbound communications.
Follow-Up: Promptly addressing service inquiries, conducting after-service follow-ups, sharing feedback with relevant parties, and documenting notes.
Campaign Assistance: Assisting with mail-out/email campaigns and follow-up calls, adhering to Canadian Anti-Spam Legislation.
Apply Now and take the next step in your career! Join one of Canada’s Best Managed Companies.
Trotman Auto Group is an equal-opportunity employer. Only selected candidates will be contacted.
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