Service Delivery Administrator

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The Money Advice and Budgeting Service (MABS) is a national, free, confidential and independent service, providing advice and support to people in debt or in danger of getting into debt. Each MABS company is rooted within the communities they serve, and staff work with clients to enable them to cope with immediate debt problems and assist clients with identifying appropriate solutions and advocate with creditors on their behalf. South Leinster MABS is seeking a:

Service Delivery Administrator

Permanent, Full Time, 35 hours per week, South Leinster MABS, for its Wexford office

South Leinster MABS has a vacancy for a permanent, full-time Service Delivery Administrator. The Service Delivery Administrator will support the Service Delivery Manager in the delivery of a timely, efficient and effective high quality Money Advice and Budgeting Service to clients in their designated area. For a full list of responsibilities please see the candidate pack.

• Permanent Post: This is a permanent position subject to completion of a six-month probationary period.
• Full Time Salary Scale: €31,739 to €46,841 (including 2 long service increments), pro-rata for part time staff.
• Incremental Credit: It is expected that all new entrants to South Leinster MABS will be appointed at point one of the salary scales. However, South Leinster MABS operates an incremental credit process for appointments higher than point one. This process is applicable to new entrants into South Leinster MABS. Incremental credit criteria, based on the competencies for the role, are assessed against employment history as laid out in the application form only. A request for incremental credit from a successful candidate must be made within the first 3 months of employment. The decision on whether to award an incremental credit or not is a decision made by the Board and is subject to the availability of funding.
• Annual Leave: 23 – 26 days (following 5 years’ continuous service).
• Pension: There is a pension scheme is in place where 5% is contributed by the employee and 7% by the employer. Membership of the pension scheme is mandatory.
• Application Process: These details and the application process are outlined in the candidate pack.
• Closing date: 12 noon on Friday 23 January 2026. CVs and late and/or incomplete applications will not be accepted.

Please note that MABS has established a normal retirement age in line with the State Pension (currently 66).

A detailed job description and application form together with further information on MABS can be accessed at: www.mabs.ie

For details on how your personal data will be used as part of this process our Data Protection Notice for Job Applicants is available here:

http://www.citizensinformationboard.ie/en/data_protection/mabs.html

South Leinster MABS is an equal opportunities employer.

South Leinster MABS is funded and supported by the Citizens Information Board.

Job Types: Full-time, Permanent

Pay: €30,739.00-€46,841.00 per year

Benefits:

• Additional leave
• Bike to work scheme
• Company pension
• Employee assistance program
• Sick pay

Education:

• Advanced/Higher Certificate (required)

Work Location: In person